WhatYoullDo

• Review and analyze business requirements (orusescases) to create a technical solutionresidingoutside of the normal Information Services production environment.

• Identifyand implement automation tools toeliminatemanual processes and improve existing systems. Utilize technical solutions for the creation of business enabling tools, error handling management and productivity improvements while adhering to technical specifications, industry developmentalstandardsand service level agreements (SLAs).

• Independently test and debug code;participatein the testing of other Business Solutions Developersprojects as needed.

• Act as departmental business coordinator on small to medium and/or moderatelycomplex projects:

• Provide consultative support to team members or business partners across business areas. Effectively interview business partners with a focus on fact finding and discovery toascertainrequirements, document as is andto beprocess and develop metrics and success criteria.

• Document and track project plan for work deliverables.

• Work with business partner to ensure project moves forward according to plan

• Effectively communicate development and production issues to the project team and/or the managerin a timely manner.

• Develop and manage implementation plans with Business area

• Create training materials, support documentation, including userguidesand train end users in the use of tools.

• Post Implementation; provide support during warranty period, problem resolution including root cause analysis and tool performance trending to ensure efficiency for day-to-day business use. Provide system administration andcoordination oversightas needed.

• Communicate actions, businessimpactsand expected results in a meaningful format and at theappropriate level.

What You Bring

• Bachelor's degree or advanced degree (whererequired)

• 3+ years of experience in relatedfield.

• In lieu of degree, 5+ years of experience in related field.

Bonus Points

• Familiarity with SAS PROC SQL, Tableau, and VBA for data analysis, reporting, and process automation.

• Experience in Health Insurance or Healthcare related field is a plus

• Strong collaboration, communication, and interpersonal skills.

WhatYoullGet

• The opportunity to work at thecutting edgeof health care delivery with a teamthatsdeeply invested in the community

• Work-life balance, flexibility, and the autonomy to dogreat work

• Medical, dental, and vision coverage along withnumeroushealth and wellness programs

• Parental leave and support plus adoption and surrogacyassistance

• Career development programs and tuition reimbursement for continued education

• 401k match including an annual company contribution

WhereYoullWork

Our Hybrid Flex approach is builton presencewith a purpose giving you flexibility to work remotely with intentional in-person connection that supports a workplacethatsflexible, connected, and future focused.

In a Hybrid-Flex role,youllwork in the office at least two days a week for collaboration and connection. In a Remote Flex role,youllwork virtually, with a few in-office visits each year for meaningful moments that matter.

Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in anystateslistedonthis job posting. Onsite expectations will be discussed during the interview process.

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