Molina Healthcare

Business Relationship Manager, IT - Health Plan to IT Liason - Remote

Molina Healthcare$90K — $120K *
US-AnywhereRemote in Long Beach, CA
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent education and experience required
  • 6-8 years of experience in Managed Care, IT system delivery, or a related field
  • Graduate Degree preferred
  • Six Sigma Black Belt, PMI - Project Management Professional, or ITIL Certification is a plus
  • Demonstrated knowledge of healthcare business processes and functional areas.

Responsibilities

  • Build and maintain relationships with business stakeholders and leadership
  • Document and manage service level agreements for IT compliance
  • Liaise between business, Shared Services, and IT to enhance project delivery
  • Oversee non-PMO or domain-led cross-functional projects to completion
  • Translate business needs into IT project requests and requirements
  • Utilize effective communication protocols to update stakeholders on IT projects
  • Provide technical knowledge to facilitate problem-solving and resource management.

Benefits

  • Comprehensive benefits package
  • Support for continuous education and certification
  • Flexible working arrangements
  • Opportunity for professional growth and advancement
  • Engagement in a collaborative work environment.
Full Job Description
Job Description

JOB DESCRIPTION

Job Summary

Responsible for leveraging the technology for the benefit of the business. Interface and manage strategic relationships with business partners by representing & promoting IM capabilities.

KNOWLEDGE/SKILLS/ABILITIES
  • Builds and maintains effective and trusting business relationships with both external and internal stakeholders such as health plan Senior Leadership/Senior Management and/or Corporate Executives, Molina Medical Solutions, other IT functions to understand their business needs, strategies, priorities and key issues.
  • Documents, manages and maintains state service level agreements for compliance deliverables for IT.
  • Builds, manages and maintains effective Business relationships with key stakeholders in business domain across various domain areas.
  • Works as a liaison between the business, Shared Services and IT to deliver key business initiatives, process improvements, manage service level agreements and business communications for their assigned line of business.
  • Provides knowledge of business processes, IT technologies and process to inform appropriate project triage. Consults with the business (as well as collaboration with IT) on project scope, assumptions, development progress and estimation.
  • Manages/oversees cross-functional projects to completion for any non-PMO or Domain-led projects.
  • Utilizes standard communication protocols and forums to consistently provide updates and promotion of IT services/projects, which includes support and maintenance of marketing plan to promote within IT organization, IT wins/major projects and improves IT value perception both with IT employees and with our business community.
  • Translates business needs into IT work product and or project requests. Assimilates and documents business needs project requests and benefit value documentation including high level IT requirements, compliance implications and cost benefit analysis.
  • Provides technical and process knowledge within IT across silos and business partners to support consulting, problem resolution/facilitation and effective intake and solutioning. Coaches and brings resources to bear on project deliverables including BRD, RRD, PR, and CR.
  • Demonstrates Healthcare business process and/or functional knowledge.
  • Demonstrates use of effective communications and soft skills to build and maintain effective business relationships on behalf of IT.
  • Ability to manage high volume of Demand Intake requests from various Business partners across mutiple domain areas
  • Ability to identify high level deliverables for cost estimations and timelines.
  • Maintains management/technical skills that can be utilized in the field to solve complex problems.
  • Demonstrates use of tools, techniques and communications soft skills to build and maintain effective business relationships on behalf of IT.

JOB QUALIFICATIONS

Required Education

Bachelor's Degree or equivalent combination of education and experience

Required Experience

6 - 8 years experience in Managed care, IT system delivery or related experience

Preferred Qualifications
  • Graduate Degree or equivalent combination of education and experience
  • Six Sigma Black Belt, PMI - Project Management Professional, ITIL Certification
  • 7-9 years years experience in Managed care, IT system delivery or related experience


To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package.

About Molina Healthcare

Molina Healthcare focuses exclusively on government-sponsored health care programs for families and individuals who qualify for government-sponsored health care. It contracts with state governments and serves as a health plan, providing a wide range of quality health care services to families and individuals.

Molina Healthcare Careers

Join the dedicated team at Molina Healthcare, a leader in providing quality healthcare services to families and individuals who qualify for government-sponsored programs, including Medicaid and Medicare. As one of the most respected companies in the health services industry, Molina Healthcare offers unparalleled job opportunities aimed at empowering your career growth and professional development.

Work You’ll Do

At Molina Healthcare, you will engage in meaningful work that directly impacts lives across the country. Our team is committed to innovation in healthcare, ensuring that all members receive the best care possible. By joining us, you will collaborate with skilled professionals dedicated to our mission of providing accessible, high-quality healthcare.

Career Opportunities and Growth

Whether you are looking for your first job, seeking a leadership role, or aiming to specialize in healthcare professions, Molina Healthcare offers a range of career paths. Our job opportunities span across various functions, including clinical services, customer support, IT, project management, and more. We believe in fostering the growth of our employees through professional development, leadership training, and diversity initiatives.

Internship Programs

Kickstart your career with a Molina Healthcare internship. Our internships provide invaluable workplace experience, offering a glimpse into the healthcare industry through hands-on projects and mentorship. Interns at Molina Healthcare gain critical skills that prepare them for future employment, making them competitive candidates in the job market.

Culture and Benefits

Molina Healthcare is not just a company; it’s a community. We prioritize a culture of inclusivity and respect, where all team members are encouraged to bring their whole selves to work. Our employees enjoy comprehensive benefits, including health insurance, retirement plans, and wellness programs, all designed to support both their professional and personal lives.

Join Our Team

Explore the various positions available at Molina Healthcare and find where your skills and interests align with our needs. We are continuously hiring talented individuals who are passionate about making a difference in healthcare. Prepare your resume, sharpen your interview skills, and become part of a team that values hard work and creativity.

Stay Connected

Keep up to date with the latest at Molina Healthcare: - **Career Growth and Networking:** Advance your career through our professional development and networking opportunities. Learn from leaders and peers alike to build connections that propel your career forward. - **Innovation and Leadership:** Drive change and lead with confidence by participating in our leadership and innovation training programs.

Apply Now

Ready to take the next step in your healthcare career? Search open positions that match your skills and interests on the Molina Healthcare Jobs portal. We look for driven, curious, and compassionate team players ready to make an impact.

Stay Informed

Subscribe to Molina Healthcare job alerts and receive updates on new openings and company news directly to your inbox. Tailor your subscription to match your career preferences and stay ahead in the dynamic field of healthcare. Join Molina Healthcare, where your career is nurtured, your contributions are valued, and your growth is guaranteed.
Learn more about Molina Healthcare
Size
14,000 employees
Market Cap
$19.5 billion
Industry
Net Income
$673 million
Founded
1980
5 Year Trend
+9.3%
Revenue
$19.4 billion
NASDAQ

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