Business Relationship Management Director

Peapod Digital Labs

$139K — $208K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in IT Business Relationship Management or similar roles
  • Strong leadership and strategic direction capabilities
  • Expertise in business technology solutions and financial acumen
  • Effective communication and problem-solving skills
  • Experience in retail grocery and Agile frameworks
  • Certifications in Business Relationship Management (BRMP, CBRM) or ITIL preferred

Responsibilities

  • Serve as IT partner to ADUSA's retail and support Brands
  • Act as a trusted advisor and analyze technology needs
  • Facilitate planning and oversight of Brand critical services
  • Collaborate with leadership teams to align IT with brand strategy
  • Establish strategic direction and operational support initiatives
  • Identify business process improvements using IT solutions
  • Promote collaboration across various organizational levels

Benefits

  • Access to a hybrid work model
  • Professional development opportunities
  • Participation in community engagement initiatives
  • Comprehensive health and wellness programs
  • Retirement planning assistance and resources
Full Job Description
Category/Area of Expertise: IT & Technology
Job Requisition: 508864
Address: USA-PA-Carlisle-1149 Harrisburg Pike
Store Code: Office of CIO-Brand Relationship (5145402)

Primary Purpose:

The Business Relationship Management (BRM) Director will serve as the IT partner to one or more of ADUSA's retail and/or support Brands. The BRM will act as a trusted advisor and thought partner and will identify technology needs that are required to support the Brand. The Director is responsible for understanding the Brand business and act as the primary operational point of contact, helping to plan, review, and oversee ongoing operations of Brand critical services and functions. The candidate is expected to demonstrate leadership expertise to establish strategic direction and significant depth of technical, business and financial expertise in business technology solutions, as well as deep understanding of business processes and operations. This critical position will be part of the Brand's extended leadership team and will ensure IT is aligned with the brand strategy and proac"]) self.__next_f.push([1,"ssertiveness and diplomacy, Energy and focus, Effective communication skills, highly skilled negotiating and problem-solving skills, Leadership skills, Ability to collaborate and to encourage collaboration, Ability to positively influence others and to break down organizational silos, Strong writing, speaking, and presenting skills, Strong understanding of IT, HR and finance
  • Is very adaptable when facing tough calls. Uses diplomacy and tact; can diffuse even high-tension situations comfortably

  • Preferred Qualifications:
    • Experience in retail grocery
    • Experience working in a product and platform-based IT operating model
    • Solid understanding of and demonstrated ability to apply Agile methodologies
    • BRM Professional Certifications: Business Relationship Management Professional (BRMP), Certified Business Relationship Manger (CBRM), ITIL Certified or ISO/IEC Foundation Certified
    • Knowledge of Capability Maturing Model Integration (CMMI) methodologies

    #DICEJobs #LI-hybrid #LI-SS1

    Salary Range: $139,120 - $208,680

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