The Business Project Manager drives cross-functional projects across Sales, Marketing, Service, and other strategic business initiatives. This role owns project planning, timelines, and overall execution. The Project Manager coordinates resources to ensure projects stay on track and all deliverables are completed on time.

Acting as the central point of coordination across Sales, Marketing, and Service, this role drives accountability, removes barriers, manages risk, and maintains momentum to achieve successful project execution and business outcomes.

Key Responsibilities

RESULTS

Critical 55%

• Leads end to end project management for cross-functional initiatives across Sales, Marketing, Service, and other business areas.
• Develops detailed project plans, timelines, milestones, and deliverables.
• Coordinates internal stakeholders and resources to support successful project execution.
• Drives accountability across teams to ensure deadlines and deliverables are met.

Productivity / Job Knowledge 20%

• Develops and maintains an overall understanding of company departments and roles.
• Monitors project progress, proactively identify risks, and implement mitigation strategies.
• Facilitates cross-functional communication, status updates, and project reporting.
• Support change management efforts, including stakeholder alignment and adoption tracking.
• Escalate issues as needed and remove barriers to maintain project momentum.
• Communicates project status, milestones, and potential risks to stakeholders, including senior Leadership, to ensure alignment and informed decision-making.
• Develops systems to track projects, service requests, field requests, and continuous improvement ideas.

Dependability 15%

• Demonstrates a good attendance record; is aware of the impact that missing work will have on the customer as well as co-workers.
• Completes goals/projects on time or ahead of schedule.
• Responds to work assignments and requests by being cooperative and available.
• Follows through and meets commitments.
• Available as a resource to subordinates and/or peers.

Safety 10%

• Follows safety procedures, protocols, policies, and adheres to all SAFESTART concepts, and acts when others are not holding themselves accountable.

Total 100%

CORE VALUES

Act Like an Owner. 20%

• Leads by example and takes ownership in everything you do and or say.
• If you see something, say something and follow through until it's right.
• Treats others with respect and kindness.

Be Interested. Stay Interested. 20%

• Isn't complacent. Seizes opportunities to learn by participating in activities to increase understanding.

Create Change. Start With Yourself. 20%

• Asks "why", is open-minded, and challenges the status quo.
• Leads and supports changes for the sake of improvement.

Seek New Perspectives. 20%

• Seeks new perspectives from all available sources to challenge your own, and brings them into your decision making process.
• Involves all stakeholders in making decisions. Is open to input from all sources.

Fail Fast. Learn Fast. 20%

• Considers long and short-term outcomes when making decisions.
• Is fearless.
• Readily admits mistakes.

Total 100%

Requirements

Qualifications and Essential Skills:

• Bachelors degree in Business, Marketing, Communications, or related field preferred.
• 3-5 years of project management experience preferred.
• Familiarity with CRM platforms (e.g., Salesforce).
• Experience managing cross-functional projects from initiation through completion.
• Strong organizational and time management skills with the ability to manage multiple projects simultaneously.
• Excellent written and verbal communication skills.
• Proficiency in project management tools.
• Strong problem-solving and critical thinking abilities.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to sit and interface with computer systems while maintaining a high level of concentration. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is occasionally required to use hands/fingers to handle or feel. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds of files or supplies. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the office work environment is usually quiet. Employee may be exposed to shop environment while distributing documents to shop area. When on shop floor, employee will be required to wear safety glasses at all times, steel-toed footwear and ear protection when job demands presence in areas outside safety zones, and gloves when handling material.