University of Michigan

Business Process Consultant Sr

University of Michigan$95K — $115K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor of Science in Nursing (BSN) required.
  • 5-7 years of healthcare leadership or consulting experience.
  • Proven ability to manage complex projects with multiple stakeholders.
  • Strong consulting, facilitation, and relationship management skills.
  • Experience in developing executive-level communication and presentations.
  • Strong analytical, problem-solving, and data-driven decision-making capabilities.
  • Ability to thrive in a fast-paced academic healthcare setting.

Responsibilities

  • Lead the Nursing Professional Governance Program across the health system.
  • Oversee and coordinate governance activities to align with strategic priorities.
  • Collaborate with nursing leadership and councils to implement governance priorities.
  • Act as the main operational contact for Nursing Governance within the organization.
  • Develop and refine governance policies, workflows, and standard operating procedures.
  • Manage governance calendars, committee structures, and implementation timelines.
  • Facilitate education and onboarding for governance council members and nursing leaders.

Benefits

  • Excellent medical, dental, and vision coverage effective immediately.
  • 2:1 match on retirement savings.
Full Job Description
How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The Nursing Professional Governance Consultant provides strategic, operational, and consultative leadership for the health system's Nursing Professional Governance model. Serving as the operational lead for Nursing Governance, this role is responsible for the planning, coordination, implementation, and continuous improvement of governance structures, councils, and initiatives across the organization.

Working in close partnership with nursing executive leadership, Gateway, Nursing Professional Practice Councils, Nursing Professional Practice Steering Committee, and interdisciplinary stakeholders, this position ensures governance priorities advance from concept through implementation while aligning with organizational strategic priorities, professional nursing practice, and the ANCC Magnet Recognition Program? framework.

This role functions as an internal consultant and subject matter expert, providing leadership in governance operations, project management, stakeholder engagement, process improvement, analytics, and digital workflow optimization.

Responsibilities*

Nursing Professional Governance Leadership
  • Serve as the operational leader for the Nursing Professional Governance Program across the health system.
  • Provide end-to-end coordination and oversight of governance activities, ensuring alignment with strategic priorities and professional practice standards.
  • Partner with executive nursing leadership, Gateway, Nursing Professional Practice Councils, and the Nursing Professional Practice Steering Committee to operationalize governance priorities.
  • Serve as the primary operational point of contact for Nursing Governance across the organization.
  • Develop, maintain, and continuously improve governance infrastructure, policies, workflows, bylaws, and standard operating procedures.
  • Coordinate governance calendars, annual work plans, committee structures, deliverables, and implementation timelines.
  • Lead governance onboarding, education, and resource development for council members and nursing leaders.

Governance Operations & Project Leadership
  • Lead multiple complex governance initiatives from proposal through implementation and evaluation.
  • Coordinate governance recommendations through all phases of review, approval, implementation, communication, and outcome measurement.
  • Facilitate collaboration between frontline nurses, nursing leadership, operational departments, and interdisciplinary partners.
  • Identify operational barriers, recommend solutions, and escalate issues as appropriate.
  • Support enterprise change management efforts related to governance-driven practice and operational improvements.
  • Coordinate Nursing Governance events, including Poster Day, recognition activities, annual planning sessions, and executive governance meetings.

Executive Coordination & Stakeholder Engagement
  • Serve as the liaison between Gateway, governance councils, executive leadership, and operational stakeholders.
  • Coordinate preparation of governance meeting materials, executive presentations, agendas, reports, and supporting documentation.
  • Ensure effective communication between unit-based councils, system councils, executive committees, and organizational leadership.
  • Represent Nursing Governance in interdisciplinary workgroups and organizational committees as assigned.

Data Analytics & Performance Improvement
  • Develop and maintain governance dashboards and reporting using Power BI and other reporting platforms.
  • Analyze governance metrics, council performance, participation, implementation outcomes, and organizational impact.
  • Translate complex data into actionable insights for executive leadership and governance councils.
  • Establish performance measures to evaluate governance effectiveness and continuous improvement.
  • Align governance metrics with organizational quality, workforce, safety, experience, and strategic goals.

Digital Solutions & Process Improvement
  • Design and maintain governance workflows utilizing Microsoft Power Apps, Power BI, SharePoint, Microsoft Forms, and related technologies.
  • Identify opportunities to automate governance processes and improve operational efficiency.
  • Partner with Nursing Informatics and Information Technology teams to optimize digital governance solutions.
  • Lead continuous process improvement initiatives that enhance governance effectiveness and user experience.

Professional Nursing Practice
  • Integrate evidence-based practice, nursing standards, and professional practice principles into governance initiatives.
  • Support implementation of practice changes approved through Nursing Governance.
  • Collaborate with nursing leaders to evaluate the effectiveness and sustainability of governance-driven initiatives.
  • Support organizational readiness for Magnet Recognition Program requirements related to professional governance.

Required Qualifications*
  • Bachelor of Science in Nursing (BSN).
  • Minimum of five years of progressively responsible healthcare leadership, project management, or operational consulting experience.
  • Demonstrated experience leading complex projects involving multiple stakeholders.
  • Strong organizational consulting, facilitation, and relationship management skills.
  • Experience developing executive-level presentations, reports, and communications.
  • Strong analytical and problem-solving abilities.
  • Experience utilizing data to drive operational and strategic decision-making.
  • Ability to manage multiple complex priorities in a fast-paced academic healthcare environment.

Skills You Have

Core Competencies
  • Executive communication and presentation
  • Strategic planning and execution
  • Organizational consulting
  • Governance and committee management
  • Healthcare operations
  • Change management
  • Project and program leadership
  • Process improvement
  • Data analytics and visualization
  • Stakeholder engagement
  • Relationship management
  • Professional nursing practice leadership

Desired Qualifications*
  • Master's degree in Nursing, Healthcare Administration, Business Administration, Informatics, Public Health, or related field.
  • Current Registered Nurse license or eligibility in accordance with organizational requirements.
  • Experience supporting shared governance or professional nursing governance programs.
  • Experience within an academic medical center.
  • Experience with ANCC Magnet Recognition Program standards and professional practice models.
  • Proficiency with Microsoft Power BI, Power Apps, SharePoint, and Microsoft 365 automation tools.
  • Experience with Lean process improvement, change management, or operational excellence methodologies.
  • Project Management Professional (PMP) certification or equivalent project management experience preferred.

What Benefits can you Look Forward to?
  • Excellent medical, dental and vision coverage effective on your very first day
  • 2:1 Match on retirement savings

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

This position will be Hybrid.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

Job Detail

Job Opening ID

280910

Working Title

Business Process Consultant Sr

Job Title

Business Proc Consultant Sr

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Hybrid

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Exempt

Organizational Group

Um Hospital

Department

MM Nsg OH Prof Dev and Ed

Posting Begin/End Date

8/03/2026 - 8/17/2026

Career Interest

Information Technology
Nursing- All Nursing

About University of Michigan

The University of Michigan is a public research university in Ann Arbor, Michigan. It is the state's oldest university and the flagship campus of the University of Michigan system. The University of Michigan was founded in 1817 in Detroit, as the Catholepistemiad, or University of Michigania, 20 years before the territory became a state. The school moved to Ann Arbor in 1837 onto 40 acres (16 ha) of what is now known as Central Campus. Since its establishment in Ann Arbor, the university campus has expanded to include more than 584 major buildings with a combined area of more than 34 million gross square feet (781 acres or 3.16 km²), and has two satellite campuses located in Flint and Dearborn. The University of Michigan is a founding member of the Association of American Universities.
Learn more about University of Michigan
Size
50,000 employees
Industry
Founded
1817

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