JOB SUMMARY

** MUST BE A US CITIZEN **

This position serves as a strategic business partner supporting the Senior Dental Director of Government Business in driving enterprise priorities, organizational effectiveness, and transformational initiatives. The role is responsible for coordinating strategic planning, business performance management, governance, communications, employee engagement, and change management activities that support successful execution of organizational objectives. Working closely with senior leaders and cross-functional stakeholders, the incumbent translates complex business priorities into actionable plans, develops executive-level communications and performance reporting, and helps ensure alignment between strategic goals, operational execution, and measurable outcomes. This individual serves as a trusted advisor and project leader, providing analytical insights, facilitating organizational change, and leading special initiatives that advance innovation, operational excellence, and business growth.

ESSENTIAL RESPONSIBILITIES

• Strategic Planning & Execution: Partner with leadership to develop, coordinate, and execute strategic initiatives. Facilitate planning processes, translate strategies into actionable plans with measurable outcomes, and manage risks and opportunities to achieve business results.
• Business Performance & Operational Excellence: Monitor organizational performance through dashboards and KPIs. Support budget planning and resource allocation. Analyze data to identify trends, efficiencies, and areas for improvement, establishing robust processes and reporting structures.
• Change Management & Employee Engagement: Lead change management initiatives to enhance employee engagement, communication, and adoption of new processes. Coordinate enterprise communications, leadership messaging, and engagement activities to foster collaboration and accountability.
• Executive Partnership & Communication: Serve as a trusted advisor to senior leadership, managing strategic communications, executive presentations, and facilitating key meetings. Ensure effective information flow and represent leadership in cross-functional forums.
• Special Projects & Innovation: Lead complex strategic projects and initiatives, research emerging trends, and drive continuous improvement to enhance efficiency, employee experience, and organizational performance.
• Other duties as assigned or requested

EDUCATION

Required

• Bachelor's degree in Business Administration, Public Health, Communications, Strategic Development, Project Management, or related field

Substitutions

• 6 years of related and progressive experience in lieu of Bachelor's degree

Preferred

• Master's degree in Business Administration, Public Health, Communications, Strategic Development, Project Management, or related field

EXPERIENCE

Required

• 5 years in Strategic Process Development

To include

• 3 years in Healthcare/Health Insurance
• 3 years of presenting and communicating with large audiences

Preferred

• None

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• None

SKILLS

• Strategic planning and business execution.
• Program and project leadership.
• Executive communication and stakeholder engagement.
• Analytical thinking and decision support.
• Performance measurement and business insights.
• Change management and organizational effectiveness.
• Financial and operational acumen.
• Cross-functional influence and collaboration.
• Continuous improvement and innovation.
• Strong leadership, judgment, and adaptability.

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

Pay Range Maximum:

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.  The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.