Drives end-to-end demand and supply planning for the company's server systems and rack-level product lines. Serves as the central point of accountability for forecast accuracy, supply-demand balancing, material liability, and L10-L12 operational readiness, partnering across Sales, Product, Operations, Manufacturing, and Finance.

Key Responsibilities

Supply Chain Ecosystem (L10-L12)
• Design and scale the L10-L12 partner network (CMs, ODMs, integrators, logistics, deployment teams) for rack and cluster-scale delivery including sourcing, selection and ongoing performance management.
• Drive partner/vendor contracts and lead the development and communication of supply chain responsibility requirements in all Statements of Work (SOWs).
• Serve as the primary point of contact for supply chain risk identification, escalation, and resolution across active vendor relationships.

Demand & Supply Planning
• Own the monthly demand forecast (SKU / configuration / customer); lead S&OP and drive forecast accuracy and bias improvements.
• Translate demand into executable build plans and rack integration schedules with Manufacturing and CMs; balance supply, inventory turns, and revenue attainment.
• Drive customer orders through fulfillment and commit ship dates against build availability and component readiness.

Material Management & Sourcing
• Lead material management across CMs, ODMs, and internal sites; resolve shortages and protect build commits.
• Drive alternate sourcing (AVL / AML qualification) with Commodity Management and Procurement to mitigate single-source and lead-time risk.
• Negotiate contractual material liability terms based on lead times (liability windows, flexibility, forecast-to-PO rules); quantify and report exposure monthly.
• Conduct BOM risk analysis for NPI and sustaining products; drive mitigation plans for long-lead, single-source, EOL, and high-liability components.

Service, RMA & Lifecycle
• Own planning for RMA flows and field replacement programs; ensure FRU availability and SLA attainment with the service organization.
• Manage NPI ramp planning, EOL transitions, and last-time buys to minimize E&O and stranded inventory.

Cross-Functional Collaboration
• Single planning point of contact for Sales (commits, lead times, fulfillment); align with Finance on revenue plans.
• Publish weekly / monthly planning dashboards; present plans and risks to BU leadership.

Qualifications
• Bachelor's in Supply Chain, Business, Engineering, or related; 5+ years in demand / supply / material planning, preferably in hardware, server, or data center.
• Strong S&OP / IBP knowledge; BOM structures and CM / ODM manufacturing flow.
• Experience with alternate sourcing and material liability negotiation.
• Proficiency with planning systems (SAP IBP, Oracle, Kinaxis, o9, Anaplan, or equivalent); advanced Excel.

Preferred: CTO / BTO server or rack-scale planning; L10-L12 integration and RMA operations; hyperscaler or AI/ML infrastructure customer dynamics; APICS CPIM / CSCP; MBA.

Key Performance Indicators

Forecast accuracy & bias • Build plan attainment • Ship-date commit accuracy • Inventory turns & E&O • Material liability exposure • BOM risk closure • FRU SLA attainment • RMA turnaround • L10-L12 on-time to customer-ready • Revenue attainment vs. plan