As Business Operations Director, Recruiting, you will act as a high-impact operational and strategic member of the Recruiting leadership team who ensures the organization runs with precision and discipline at scale. Reporting to the Head of Recruiting, this role is built for a sharp, analytically rigorous generalist who thrives on turning ambiguous problems into structured solutions and seeing those solutions through to execution. Drawing on a background in management consulting, strategy & operations, business analysis, or similar analytical disciplines, you will operate and help design the "management machines" that enable excellence across the recruiting function: steering business and organizational planning and goal-setting, tracking the health of the business through metrics, clarifying standards and driving accountability, and advancing or leading cross-functional and team-wide initiatives and programs. Recruiting is a critical strategic function at Voleon. Hiring exceptional people is a core competency we've been honing since 2007. The recruiting team has grown quickly and has a complex set of clients and mandates. We seek to develop the org to meet these growing demands while enabling operational excellence and seamless collaboration across a group of recruiting, sourcing, coordination, recruiting operations, and management stakeholders throughout the team. Your work will develop the critical management foundations for this success, while taking leadership roles in turning ideas into plans and leading their execution. Voleon embraces AI not only to drive its core investment processes but also in responsible applications throughout business operations. You will be encouraged to leverage AI solutions in the execution of any of the below responsibiities that could benefit from it, with support from our internal Automation Engineering team. **Responsibilities** - **Business & Organizational Planning** - Act as a strategic thought partner to the Recruiting leadership team about the long term vision for the team, including organizational design, team effectiveness, and strategic priorities - Partner with the Head of Recruiting and recruiting leadership to lead planning cycles, including goal-setting and resourcing - Develop and maintain operating frameworks that align recruiting capacity, workflows, and resources to business demand across multiple client groups and talent profiles - Support the recruiting leadership team in translating high-level business objectives into team-level plans and measurable outcomes - **Metrics & Business Health** - Establish the vision for a comprehensive recruiting metrics suite to to monitor the status of our operations and goal-attainment - Develop and oversee operational plans and rythms for leveraging metrics and reporting to track progress, identify issues and trends, and manage performance across the org, driving us towards objective and verifiable operational excellence - Conduct data-driven analysis for business planning and root cause analysis through to recommendations - Partner with Recruiting Operations to enable reliable and actionable metrics, including process design and adherence related to data integrity and the supporting tool stack - **Standards, Accountability & Process** - Clarify and document operating standards across the recruiting function, making expectations explicit and auditable - Design lightweight mechanisms to monitor process adherence and surface gaps; work with managers and ICs to course-correct constructively - Drive accountability to commitments made across the team - **Initiatives & Programs** - Translate early-stage ideas from recruiting leadership into fully scoped, structured, executable plans - then lead their execution through to completion and adoption - Take ownership of broad-based programs that span the recruiting organization, such as new recruiter onboarding, documentation and playbook development, and operating cadence design - Partner with recruiting leadership and cross-functional stakeholders (HR, Finance, Legal, Business Leaders) to advance initiatives that require coordination across teams - Manage vendor and agency business relationships including contracting, onboarding, performance management, and renewals, bringing commercial rigor and accountability to these partnerships **Requirements** - 5+ years of experience in management consulting, business analysis, strategy & operations, special projects, or a similarly structured analytical and operational discipline - Demonstrated ability to structure ambiguous problems, build frameworks, and drive solutions independently - History of designing effective processes that leverage automation; dedication to unlocking optimizations enabled by AI - Strong quantitative and analytical skills; highly proficient with data analysis, metrics design, and reporting - Proven track record of managing projects end-to-end, including cross-functional work and change management - Excellent written and verbal communication; able to synthesize complex information into clear narratives - Comfort operating directly with senior stakeholders - Ability to hold others to standards with clarity and professionalism, balanced with empathy and an orientation towards enablement - Self-directed and highly organized; capable of managing a diverse, shifting portfolio of work without close supervision - Owner's mindset with high accountability and thoughtfulness about planning and resource allocation - Bachelor's degree "Friends of Voleon" Candidate Referral Program If you have a great candidate in mind for this role and would like to have the potential to earn $7,500 if your referred candidate is successfully hired and employed by The Voleon Group, please use this form to submit your referral. For more details regarding eligibility, terms and conditions please make sure to review the Voleon Referral Bonus Program.