Salary : $62,732.78 - $105,099.30 Annually
Location : 2233 McKann Avenue, Norfolk, VA
Job Type: Permanent Full-time
Job Number: 14269
Department: Public Works
Division: Storm Water Management
Opening Date: 07/30/2026
Closing Date: 8/11/2026 11:59 PM Eastern

Description
The City of Norfolk's Department of Public Works is currently seeking a Business Manager for its Storm Water Division. This critical position will manage the administrative staff and duties for Storm Water. This position will support a staff of approximately 100 employees, overseeing the Division's payroll, managing the hiring for the Division, managing the procurement of goods and services, monitoring, and advising on budget expenditures, and handling FOIA, Director's Office, City Counsel, and citizen requests. This position will manage the critical data that is entered into the Division's work management system and MyNorfolk. This will allow the Division to track performance indicators that will be used by Management and Leadership to make critical operational decisions for the stormwater infrastructure maintenance and repair and FEMA reimbursement during major weather events.
Departmental Hiring Salary Range: $62,732.78 - $67,200.93
Essential Functions

Essential functions include but are not limited to:

• Manages administrative support staff for a Division which encompasses approximately 100 employees.
• Conducts research, processes, and maintains records, collects, and analyzes data, provides data-driven reports to management and leadership to make critical decisions for efficient and effective programs.
• Composes correspondence and reports, files, and assists with all administrative support duties.
• Manages procurement and financial duties by ensuring all purchases abide with procurement laws, regulations, and policies. Monitors inventory, purchases and stocks office supplies, resolves billing issues, and verifies and reconciles payments. Must be able to make general mathematical computations.
• Coordinates with management in the preparation of the annual budget and development of long-term projections and forecasts.
• Develops scopes of work and manages contracts for goods and services. Monitors expenditures to ensure compliance with contracts.
• Collects and analyzes work performance indicator data utilizing database systems. Responsible for ensuring all data is entered accurately and in a timely fashion. Produces performance reports to be used by management for funding reimbursement, maintenance decisions, or regulatory compliance.
• Provides excellent customer service for both internal and external customers.
• Schedules meetings and appointments, as well as establishes agendas and other supporting documentation for meetings, and documenting meeting minutes.
• Oversee recruitment by preparing advertisements for open positions, monitors vacancies, schedules appointments, participates in interview processes, performs reference checks, and completes written recommendations.
• Manages employee payroll, leave, benefit, and other personnel records. Assists employees with PeopleSoft entries and inquiries. Knowledge of PeopleSoft a plus.
• Assists with long range planning and formulation of goals and objectives and aiding in the development of policies, procedures, manuals, and plans.
• Assists staff with travel and training arrangements.
• Monitors the facility and equipment maintenance by coordinating work orders and minor repairs.
• Assist personnel with software and hardware issues.
• Operates computer, calculator, copy machine, facsimile machine, and multi-line telephone. Must have good Microsoft office suite skills including excel and word.
• Requires the ability to follow verbal and written instructions. Requires normal hearing and seeing capabilities. Work will require long hours in front of a computer screen. Must be able to stand, bend, lift, reach and stoop to maintain files.
• Must be able to work assigned shifts during emergency situations.

Education/Experience

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.

Three years experience in a supervisory position.

Preferred Education/Experience:

Bachelor's Degree in Business, Finance, Public Administration, or related degrees.

Two years of experience with data analysis or related field, or an equivalent combination of education and experience.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
  
• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
  
• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
  
• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.

NOTE:
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-City
Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02

Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee
• Yes - I am a previous City of Norfolk Employee
• No - I am not a previous or current City of Norfolk employee

03

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."
04

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
05

Please select the highest level of education you have completed.

• High School Diploma/GED
• Some College (6 months or more)
• Vocational/Technical Degree
• Associate's Degree
• Bachelor's Degree
• Master's Degree or higher

06

Describe your academic courses or area of concentration in college. if none, type N/A
07

Which best describes your years of experience performing data analysis.

• Less than 2 years of experience
• 2 to 5 years of experience
• Greater than 5 years of experience

08

Which best describes your years of experience in customer service?

• Less than 2 years of experience
• 2 to 5 years of experience
• Greater than 5 years of experience

09

Please describe your customer service philosophy as it pertains to both internal and external customers. If none, type N/A.
10

Please check all categories where you have professional experience. (Experience must be reflected in your work experience.)

• Budget Management
• Contract Management
• Procurement of Goods and Services
• Collecting, analyzing, and reporting performance metrics
• Customer Service Management
• Payroll
• Human Resource paperwork processing
• None of the above

11

Please check all categories of computer software you are proficient in.

• Microsoft Office Suite
• Advantage Financial Management System (AFMS) or similar financial management system
• PeopleSoft or similar payroll management system
• Lucity or similar work/asset management system
• None of the above

12

The expected hiring salary range for this position is $62,732.78 - $67,200.93. Are you willing to accept a salary within this range?

• Yes
• No

13

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran
• I am a Veteran
• I am a Disabled Veteran

Required Question