Valmet Oyj

Business Manager, Performance Agreements

Valmet Oyj$100K — $120K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in the paper industry
  • Strong background in account management and customer relations
  • Ability to lead and motivate a team of professionals
  • Experience with performance improvement programs
  • Knowledge of Valmet technologies and services

Responsibilities

  • Oversee the Agreement management Team to ensure service performance meets customer satisfaction
  • Lead management of North America Life cycle services
  • Design and implement tailored improvement programs for customers
  • Collaborate with the Agreement Team network for project support and delivery
  • Lead production line audits to identify efficiency improvements
  • Coordinate technology support for agreement customers
  • Engage in routine travel across North America for customer interactions

Benefits

  • Generous wage and benefits package
  • 401(k) with company match
  • Company-funded pension plan
  • Dynamic work environment that fosters innovation
  • Opportunities for professional development and growth
Full Job Description
As the Performance Agreements Team Manager at Valmet, you will be responsible for overseeing the Agreement management Team. The group is assigned customer accounts, and the Manager will ensure that service performance is carried out according to the agreement scope and to the customer's complete satisfaction.

On a day-to-day basis you will be responsible for the management of a team of professionals that are working with customer and Valmet organizations to improve customer's performance and reliability of their equipment, processes, and personnel.

Your main tasks and responsibilities include:
Management of NA Life cycle services and step-by-step improvement programs designed to improve and maintain the customer's competitiveness and profitability throughout the mill operations. These long-term agreements are always tailor-made according to the customer's needs and set targets.

  • Must have Paper Industry, 8-10 years of hands-on experience
  • Support via the Agreement Team network, our Customer's Performance Agreement sales and delivery projects
  • Facilitate through the Agreement Team Network, production line studies & audits to develop efficiency and generate improvement ideas
  • Coordinate and introduce Valmet technology support to agreement customer
  • Travel - once every 6 weeks within North America


WHAT YOU'LL NEED:

We offer a dynamic work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and energetic setting. We're looking for team-oriented people with a willingness to learn and contribute to our customers' success.

We offer

We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Includes a generous wage and benefits package that includes a 401k with company match as well as company-funded pension.

Please note that any offer of employment is contingent upon a background check and pre-employment physical and drug screen.

Additional Information

Delivering competitive technologies and services is what we do best. At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people.

To be included in the recruiting process, please apply directly with us online.

About Valmet Oyj

Valmet Oyj is a Finnish company that provides technology and services for the pulp, paper, and energy industries. The company's products include pulp and paper machines, tissue machines, and power boilers, among others. Valmet has operations in more than 30 countries and serves customers in more than 100 countries. The company was formed in 2013 when Metso Corporation's pulp, paper, and power businesses were demerged into a separate company. Valmet is headquartered in Espoo, Finland.
Learn more about Valmet Oyj
Size
14,000 employees
Industry

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