Thermo Fisher Scientific

Business Manager II - Onsite Greenville, NC

Thermo Fisher Scientific$70K — $95K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in science or business required; Master's preferred.
  • 3 years' experience in project management, account management, or sales with client-facing roles.
  • Experience in budgeting and forecasting is essential.
  • Understanding of project management principles required.
  • Knowledge of the pharmaceutical or contract manufacturing industry strongly preferred.

Responsibilities

  • Develop and manage strategic relationships with existing and new clients.
  • Build partnerships and identify growth opportunities within existing client accounts.
  • Facilitate portfolio management strategies for a program of clients or projects.
  • Act as escalation point for critical client needs and decision-making.
  • Collaborate with project teams to ensure top-tier client service.
  • Drive contract compliance; negotiate new and update existing contracts with key stakeholders.
  • Manage S&OP processes to inform demand and capacity planning based on client insights.

Benefits

  • Adherence to Good Manufacturing Practices (GMP) Safety Standards.
  • Onsite work location in Greenville, NC from Monday to Friday.
Full Job Description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office

Job Description

Job Description

The Business Manager develops and maintains the relationship with commercial clients, through understanding the client’s organization and business needs. This role enhances client service and satisfaction in the overall best interest of the company. They build a foundational relationship with business accounts which represent a high level of volume and complexity in a site. This role generates business growth through identifying and developing business opportunities with our existing clients and partnership with Sales.

Location: Onsite Greenville, NC

Key Responsibilities

  • Develop and manage the strategic business relationship with existing and new clients.
  • Build client relationships, partnerships, and identifying growth opportunities with existing clients.
  • Facilitate the execution of the portfolio management strategy for a program of clients and/or projects.
  • Serve as escalation point for critical needs, prioritization, and decision making.
  • Work closely with project team members to ensure best in class service for the client.
  • Drive contract compliance; generate and negotiate new contracts and updates to existing contracts with input from the Portfolio Manager, Business Development Executives, and site leadership.
  • Manage Demand portion of S&OP processes; use business intelligence and client input to drive long-term demand and capacity scenario planning. Assist in development of annual operating plan.
  • Determine solutions aligned with site strategy as well as business and client requirements; understand how the technical and business specifics contribute to this overall strategy

Education & Experience

  • Bachelor’s degree in science or business is required. Master’s degree in business or science is helpful.
  • 3 years of previous related experience in project management, account management, sales or marketing with internal or external client-facing responsibilities.
  • Experience with budgeting and forecasting is required.

Knowledge, Skills, Abilities

  • Some understanding of project management principles is required.
  • Knowledge of pharmaceutical or contract manufacturing industry is strongly preferred.
  • Outstanding communication skills; capable of maintaining optimistic communication with clients and internal customers, while handling complex situations.
  • Highly skilled at conflict resolution and negotiation.

About Thermo Fisher Scientific

Thermo Fisher Scientific Careers

Join the vibrant team at Thermo Fisher Scientific, a global leader in serving science and making the world healthier, cleaner, and safer. With a workforce of over 75,000 professionals, Thermo Fisher Scientific offers unparalleled job opportunities and a culture of innovation that propels your career to new heights. Work You’ll Do At Thermo Fisher Scientific, you will be part of a team that is dedicated to enabling our customers to make the world healthier. Whether you are involved in the development of life-saving drugs or innovative environmental solutions, your work will have a profound impact on society. Our commitment to leadership in the industry is unwavering. With Thermo Fisher Scientific, you will lead projects that set standards in scientific inquiry and market leadership. You will work at the intersection of science, technology, and industry expertise, driving digital innovation in every aspect of our business. Join our diverse team of professionals and engage in roles that span across various functions and disciplines. From research and development to marketing and sales, the breadth of job opportunities available means that you can find the perfect match for your skills and passions. Innovative Work As part of our team, you will have access to cutting-edge tools and technologies that foster creativity and innovation. Thermo Fisher Scientific is home to a dynamic range of career paths, all designed to challenge you and help you grow as a professional. Our employment philosophy emphasizes diversity and inclusivity, ensuring that all team members have the opportunity to thrive. We believe in nurturing talent through robust training programs, leadership development, and opportunities for career advancement. Be Part of a Great Team Working at Thermo Fisher Scientific means being part of a global network of enthusiastic, talented, and ambitious individuals. Our culture is built on collaboration, where each member’s unique skills and perspectives are valued. You will enjoy benefits that support both your professional growth and personal well-being. Future-Proof Your Career Embark on a journey of growth and continuous learning with Thermo Fisher Scientific. We offer a variety of training and development programs that cater to your interests and career goals. From internships for budding scientists to leadership training for aspiring executives, our programs are designed to equip you with the skills needed for a successful and fulfilling career. Explore Discover how our commitment to innovation leads to advancements in health and science: [Read More] Learn about our leadership in environmental sustainability and how you can contribute: [Read More] The Thermo Fisher Scientific Difference Our global presence and commitment to innovation mean that your work extends beyond borders and makes a tangible impact worldwide. The collaboration between our teams drives our leadership in the scientific community and contributes to a culture that embraces diversity and fosters professional growth. Stay Connected Join Our Team Search open positions that match your skills and interest. We are always on the lookout for passionate, curious, and driven team players. Explore our job opportunities and find out how you can contribute to our meaningful work. SEARCH THERMO FISHER SCIENTIFIC JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Thermo Fisher Scientific.
Learn more about Thermo Fisher Scientific
Size
130,000 employees
Market Cap
$213.3 billion
Industry
Net Income
$6.3 billion
Founded
1956
5 Year Trend
+16.5%
Revenue
$32.2 billion
NASDAQ

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