MSX International

Business Intelligence Specialist

MSX International$80K — $95K *
Troy, MI 48085In-Person
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of proven BI experience
  • 3 years in the automotive industry (OEM or large dealer group)
  • Proficiency in Tableau and Power BI
  • Advanced skills in Microsoft Excel (including Power Query, Power Pivot, VBA & Macros)
  • Full working knowledge of Python, SQL, MySQL, or PostgreSQL
  • Strong understanding of descriptive and predictive analytics
  • Excellent communication and data storytelling skills

Responsibilities

  • Transform complex data into actionable business recommendations
  • Collaborate closely with operations and customer stakeholders
  • Gather, clean, and analyze business data
  • Identify patterns in data to improve business practices
  • Develop and maintain data models and dashboards
  • Translate data findings into clear, actionable insights
  • Present reports and recommendations through various visual formats

Benefits

  • Opportunity to work at the intersection of data and business strategy
  • Collaborative environment with cross-functional teams
  • Pathway for growth into senior or specialized BI roles
  • Health, Rx, Dental, and Vision Insurance
  • 401k Savings Plan and Health Savings Account
  • Paid US holidays and vacation time
  • Access to professional development and industry training resources
Full Job Description
Job Description

Are you looking for a new opportunity?

If you have experience in business intelligence for the automotive industry, then we may be looking for you.

What We Are Looking For:

We are looking for a skilled Business Intelligence Analyst to join our team. In this role, you will collect, analyze, and report on business data to support informed, data-driven decision-making across several customer-facing programs. This role is expected to evolve beyond traditional reporting responsibilities and become a trusted business partner who leverages data to identify opportunities, influence decisions, and drive measurable business outcomes.

The BI Analyst key tasks are:
  • Act as a strategic business partner by transforming complex data into actionable recommendations that drive operational and business decisions
  • Work closely with operations, PMO, and customer stakeholders to identify opportunities, solve business problems, and influence decision-making
  • Gather, clean, and analyze business data including revenue, sales figures, market information, and customer engagement metrics
  • Identify patterns and trends in data that signal opportunities for improvement in business practices
  • Work with and strengthen the PMO offering to the customer, making every decision a measurable and sustainable decision.
  • Develop and maintain data models, dashboards, and analytical solutions that support proactive business decision-making
  • Translate complex data findings into clear, actionable insights for stakeholders
  • Identify operational improvement opportunities and quantify the potential business impact of recommended actions
  • Develop business cases and recommendations supported by data analysis to enable informed decision-making
  • Support multiple customer programs and business portfolios through proactive analysis, performance monitoring, and insight generation
  • Present reports and recommendations to internal teams and customers through visualizations, charts, written summaries and presentations.
  • Monitor market trends to help the organization adapt its products and strategies accordingly.


Qualifications

Required Skills and Tools
  • Proficiency in Tableau and Power BI is a must
  • Full working knowledge of Python, SQL, MySQL, or PostgreSQL
  • Advanced experience with Microsoft Excel, including Power Query & Power Pivot, Advanced Formulas, PivotTables & Interactive and Dashboards Automation (VBA & Macros)
  • Familiarity with Salesforce, Palantir or Databricks is an advantage
  • Strong understanding of descriptive and predictive analytics
  • Excellent communication and data storytelling skills

Required Experience:
  • Minimum of 4-7years of proven BI curriculum
  • Minimum of 3 years in automotive field, OEM or large dealer group
  • Proven track record of creating and delivering dashboards, will be assessed
  • Experience may be substituted by demonstrated analytical capabilities and proven delivery of impactful BI solutions

Preferred Experience:
  • Knowledge of automotive systems, recall processes, warranty, retail fixed operations and parts
  • Certified Business Intelligence Professional (CBIP)

Skills & Competencies:
  • Intellectual curiosity and passion for uncovering meaningful business insights
  • Demonstrated ability to learn new business domains quickly
  • Strong analytical thinking and problem-solving skills
  • Desire and capability to grow into a strategic business intelligence leadership role
  • Excellent presentation and facilitation skills with ability to engage diverse audiences
  • Highly organized with exceptional attention to detail in documentation
  • Excellent written and verbal communication skills with ability to simplify complex technical information
  • Ability to work independently and manage multiple training initiatives simultaneously
  • Self-motivated, adaptable, and results-driven with ability to work in a fast-paced environment

This role is expected to evolve beyond traditional reporting responsibilities and become a trusted business partner who leverages data to identify opportunities, influence decisions, and drive measurable business outcomes

Additional Information

What We Have to Offer:
  • Work at the intersection of data and business strategy
  • Collaborate with cross-functional teams to drive measurable impact
  • Opportunity to grow into senior or specialized BI roles
  • Competitive salary based on experience and qualifications)
  • Benefits include Health, Rx, Dental, Vision Insurance, 401k Savings Plan, Health Savings Account.
  • Paid standard US holidays and paid vacation time
  • Professional development opportunities and access to industry training resources

About MSX International

MSX International is a business process outsourcing company that provides technology-based services to enterprises in the automotive industry. The company offers a range of services, including warranty and quality management, supply chain management, and customer experience management. MSX International was founded in 1996 and is headquartered in Farmington Hills, Michigan.
Learn more about MSX International
Size
6,000 employees
Industry

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