Marsh McLennan

Business Insurance Client Service Manager

Marsh McLennan • $80K — $95K *
Tampa, FL 33647Hybrid
Finance & Insurance
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Florida 2-20 license or ability to obtain it.
  • College degree or equivalent combination of education and 5+ years of experience.
  • Minimum 5 years in the Commercial Insurance industry with supervisory experience.
  • Excellent communication skills with clients and carriers.
  • Knowledge of Sagitta Agency Management System and ImageRight document management system.

Responsibilities

  • Support company service standards and business practices.
  • Foster a challenging and developmental environment for employees.
  • Identify and nurture future leaders within the organization.
  • Maintain oversight of staffing, compensation, and expenses.
  • Recruit new employees through community and industry engagement.
  • Augment sales effectiveness while ensuring customer satisfaction.
  • Ensure compliance with operating procedures and adapt them as needed.
  • Research and support new technology to meet departmental goals.
  • Champion change initiatives as they arise.
  • Assist with tasks as directed by management.

Benefits

  • Generous time off including personal and volunteer days.
  • Tuition reimbursement and professional development opportunities.
  • Hybrid work schedule.
  • Charitable contribution matching programs.
  • Stock purchase opportunities.
Full Job Description

A day in the life.

This position offers a hybrid work schedule, with an expectation to work out of our regional office locations regularly, as decided by business needs.

  • Support the goals, service standards and business practices of Marsh McLennan Agency.
  • Maintain a developmental and challenging environment for all employees. through communication of region, departmental and individual goals, creation of quantifiable individual objectives and timely annual reviews.
  • Identify and develop leaders within our organization.
  • Monitor and control staffing, compensation and expenses in support of company financial goals.
  • Continuous recruitment of new employees through involvement in industry associations, community involvement and promotion of Marsh McLennan Agency.
  • Identify opportunities for improved sales effectiveness while maintaining superior customer service.
  • Adhere to established operating procedures and work to modify procedures to meet evolving service goals.
  • Research, direct and support the use of new technology to achieve departmental business goals.
  • Readily accepts implements and supports change initiatives.
  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
  • Assists or completes other tasks as directed by agency management.

Our future colleague:

  • Florida 2-20 or ability to obtain.
  • College degree; or 5+ years related experience and/or training; or equivalent combination of education and experience.
  • Minimum of 5 years’ Commercial Insurance industry experience to include supervisory/management experience.
  • Possess skills necessary to communicate with clients, carriers and prospects concerning lines of coverage.
  • Working knowledge of Sagitta Agency Management System and ImageRight document management system, or willingness to learn.
  • Must be organized with demonstrated skills for effective communication both verbal and written with the ability to influence others.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid work
  • Charitable contribution match programs
  • Stock purchase opportunities

To learn more about a career at MMA, check us out ourwebsite or flip through Your Future is Limitless by Marsh McLennan... - Flipsnack

Follow us on social media to meet our colleagues and see what makes us tick:

About Marsh McLennan

Marsh McLennan Careers

Join the exceptional team at Marsh McLennan, a global leader in professional services, offering unparalleled job opportunities in insurance, risk management, and consultancy. As the company propels forward, it invites dedicated professionals to contribute to a culture of innovation, leadership, and growth.

Work You’ll Do

At Marsh McLennan, you will engage with complex challenges that push the boundaries of your skills and knowledge. Our team thrives on diversity and the shared goal of delivering impactful solutions to our clients worldwide. By joining us, you will be part of a culture that values diversity training and leadership development, ensuring every team member is equipped for success.

Explore Professional Growth

Marsh McLennan is committed to the professional growth of its employees. Whether you are seeking a position that offers a path to leadership or looking for robust internship programs to kickstart your career, Marsh McLennan provides the resources and global platform to propel your ambitions into achievements. Our benefits package is designed to support the well-being and continuous professional development of all staff, from entry-level to senior leadership roles.

Innovative Work Environment

Our company is at the forefront of industry innovation. The collaboration between experienced professionals and fresh talent generates dynamic solutions that keep Marsh McLennan at the cutting edge of the industry. Our team is encouraged to lead with creativity and embrace new ideas, driving the company’s legacy of pioneering industry-first solutions.

Join Our Team

Marsh McLennan is hiring! Explore the multitude of job opportunities on our careers page, from strategic advisory roles to operational excellence positions. We look for passionate, curious, and solution-driven team players. Enhance your career with Marsh McLennan, where your skills will be honed through challenging projects and high-impact strategies.

Networking and Career Advancement

Networking at Marsh McLennan opens doors to enriching connections and countless opportunities within the industry. Our professionals benefit from an environment that fosters networking through events, professional groups, and collaborative projects. With Marsh McLennan, career advancement is not just a possibility—it is an expectation.

Prepare for Your Interview

Ready to apply? Make sure your resume highlights your most relevant experiences and skills tailored to the position you are applying for. Our interview process is designed to understand your capabilities and fit with our team’s goals and values. Prepare to discuss how your background, experiences, and professional aspirations align with the opportunities at Marsh McLennan.

Stay Connected

Keep up to date with the latest from Marsh McLennan: - **Career Insights**: Gain insider perspectives and industry-leading insights through our careers blog. - **Job Alert Emails**: Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting at Marsh McLennan, where your professional journey is just the beginning. Join us in shaping a future defined by insight, integrity, and innovation.
Learn more about Marsh McLennan
Size
83,000 employees
Market Cap
$82.6 billion
Industry
Finance & Insurance
Net Income
$2 billion
Founded
1914
5 Year Trend
+8.5%
Revenue
$17.2 billion
NASDAQ
MMC
* Ladders Estimates

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