Job DescriptionWe are seeking a seasoned Business Development Manager - Customer Success to drive growth, retention, and strategic customer engagement across our EESCO business. As a Business Development Manager - Customer Success, you will be responsible for creating effective business plans to generate revenue, increase product lines, expand into new markets, and improve customer satisfaction. You will analyze and monitor business growth and decline, as well as provide possible solutions and new ways to strengthen the Company's competitive position within the industry.
Responsibilities:- Identifies, evaluates, and develops new business opportunities in order to expand business and increase profitability.
- Responsible for retaining and expanding existing company relationships, product lines or market segments, and soliciting new business from prospective customers and suppliers.
- Oversees development and research activities to build on the Company's strengths, identifies potential new markets and business opportunities and increases market share.
- Establishes relationships with potential customers and suppliers. Discusses unmet needs, problems, or complaints, and arranges for meetings with appropriate Wesco representatives.
- Calls on existing or prospective customers within framework of business development call program.
- Represents Wesco in identifying, evaluating, and negotiating acquisitions, partnerships, alliances, joint ventures, and start-ups in current and new business.
- Conducts roll out meetings at new, key, and global account customer locations.
- Leads, develops, and nurtures local implementation teams (LIT).
- Finds, calculates, and documents cost savings related to direct spend, indirect spend and value add services programs.
- Creates and implements account business development activities including product gap identification, account discovery process, and One-Wesco engagement.
- Conducts internal and customer training sessions on account and customer processes.
- Serves as liaison between key suppliers, marketing services, and location operations
Qualifications:- High School Degree or Equivalent required; Bachelor's Degree - Business Administration preferred
- 5 years required, 6+ years of preferred experience directly related to position
- 5 years required, 6+ years preferred of financial analysis, sales, negotiation
- Knowledge of industry including suppliers, customers, and competitors
- Strong verbal and written communication skills
- Strong business analysis, financial modeling and negotiation skills
- Ability to initiate and develop relationships with key decision makers inside and outside company
- Capable of spotting new business opportunities and quickly evaluate opportunities
- Capacity to analyze financial and operational data, statements and projections
- Ability to identify and cultivate external resources
- Ability to establish relationships of trust
- Ability to learn complex technical information quickly
- Comfortable working in fast-paced environment and simultaneously manage several projects
- Knowledge of Wesco's existing business lines, strengths and challenges preferred
- Ability to travel 50% - 75%
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This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.
For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.
In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.
About the TeamAt Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.
Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.
Learn more about Working at Wesco here and apply online today!
Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.
This posting is for a current, active vacancy intended for immediate hire.
