Location: ZAF - Kempton Park, Serengeti Blvd (DSV Park Gauteng)
Job Posting Title: Business Development Manager, Air and Sea
Time Type: Full Time
Main Purpose of The Role: To be part of New Business Commercial Team and champion New Business growth for DSV.
To Protect, Grow and Innovate with regards to New Business Signed on.
Minimum Requirements: - Minimum of 4 years' Sales experience in Freight Forwarding
Added advantages: Skills & Competencies: Technical & Commercial - Strong understanding of Air & Sea freight forwarding products and services
- Proven ability to sell complex logistics solutions
- Solid commercial, negotiation, and financial acumen
Soft Skills - Results-driven with a strong hunter mindset
- Excellent communication and presentation skills
- Relationship builder with stakeholder management capability
- Self-motivated, disciplined, and resilient
Qualifications: - Matric (essential)
- Tertiary qualifications will be of advantage.
Computer packages - Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook, Cargo Wise (will be an advantage).
- CRM Sytems
Duties and Responsibilities: Duties and responsibilities will include, but not be limited to:
Business Development & Sales - dentify and pursue new Air & Sea freight opportunities within target industries and trade lanes
- Develop and execute new business sales plans to achieve volume, revenue, and margin targets
- Build and maintain a strong sales pipeline through prospecting, networking, and referrals
- Lead customer negotiations, pricing discussions, and contract finalisation
- Drive cross-selling opportunities across DSV's broader service offerings where applicable
Customer & Account Management - Establish trusted, long-term relationships with key decision-makers and stakeholders
- Understand customer supply chain needs and propose tailored logistics solutions
- Ensure smooth onboarding and handover to operations, maintaining service excellence
- Proactively manage customer performance, retention, and growth opportunities
Market & Strategic Insight - Monitor market trends, competitor activity, and customer needs within Air & Sea freight
- Contribute to sales strategy and vertical-specific initiatives
- Provide accurate revenue forecasting and reporting through CRM and internal tools
Internal Collaboration - Work closely with Operations, Pricing, Customer Service, and Finance to deliver competitive and compliant solutions
- Ensure adherence to DSV policies, governance, and ethical sales practices
Key Performance Indicators (KPIs) - New business revenue and gross profit
- Customer acquisition and pipeline conversion
- Margin quality and yield
- Retention of newly acquired customers
- Accuracy of forecasts and CRM discipline
