Key Responsibilities- Oversee accounts receivable operations for the skilled nursing facility, ensuring accurate, compliant, and efficient financial and administrative processes.
- As part of the facility leadership team, partner with other leaders to support census goals, financial performance, and overall business office effectiveness.
- Manage the full accounts receivable (A/R) cycle, including private pay, Medicare, Medicaid, managed care, hospice, and other third-party payer billing and collections.
- Monitor and reduce outstanding receivables, aging reports, denials, and write-offs through proactive follow-up and resolution.
- Ensure timely and accurate resident billing, statement generation, payment posting, account reconciliation, and refund processing.
- Verify payer eligibility, benefits, authorizations, and coverage changes to support accurate billing and reimbursement.
- Collaborate with admissions, nursing, MDS, therapy, and clinical teams to ensure complete and accurate documentation supporting claims submission.
- Investigate, appeal, and resolve billing discrepancies, rejected claims, payment variances, and payer denials.
- Maintain compliance with federal, state, payer, and facility billing regulations, policies, and reimbursement guidelines.
- Serve as the primary financial point of contact for residents, families, responsible parties, and external payers regarding account balances, payment arrangements, and billing inquiries.
- Establish and monitor payment plans, collections workflows, and bad debt recovery processes in accordance with facility policy.
- Prepare, analyze, and present financial reports related to accounts receivable performance, cash collections, aging trends, and revenue cycle metrics.
- Manage resident trust accounts and related reconciliations in accordance with regulatory requirements, where applicable.
- Support month-end closing activities, census reconciliation, and coordination with finance/accounting leadership.
- Assist with audits, compliance reviews, and requests for financial documentation from internal and external stakeholders.
- Identify process improvement opportunities to strengthen revenue cycle performance, operational efficiency, and collection outcomes.
- Maintain confidentiality of resident financial and health information in compliance with HIPAA and facility privacy standards.
Why Join Us?- Work a consistent Monday to Friday schedule with 8-hour shifts
- Be part of a compassionate team dedicated to exceptional care
- Enjoy paid time off and comprehensive health, dental, vision, life, and disability insurance
- Benefit from 401k with matching, referral programs, employee discounts, and paid training
- Access tuition reimbursement programs, scholarships, and mentoring for career advancement
Qualifications- High school diploma or equivalent required
- Strong organizational and leadership skills
- Experience in administrative or business office management preferred
- Ability to work on-site and collaborate effectively with a diverse team
Additional Perks- Supportive and fun workplace culture
- Opportunities to make a meaningful difference in the community
- Continuous learning and professional development
Location: Pointe Meadows Health and Rehabilitation 2750 Digital Dr, Lehi, UT 84043, USA
If you are a motivated and enthusiastic professional ready to take on a rewarding role, apply today to join Pointe Meadows Health and Rehabilitation's outstanding team!
Work schedule- 8 hour shift
- Monday to Friday
Benefits- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
- 401(k) matching
- Referral program
- Employee discount
- Paid training
- Other
