About the Role:This role combines strategic account management with proactive business development across the Western US, with a strong emphasis on specifying specialty materials and supporting customers through technical discussions and application requirements.
To enable effective customer coverage and reduce unnecessary long-distance travel, we are specifically targeting candidates based in the Western US (Denver area or further West).
Reporting to the US Sales Director, you will own and grow a portfolio of established customer accounts while also identifying and converting new business opportunities within agreed market segments. Approximately 60% of the role focuses on account ownership and customer development, with around 40% dedicated to new customer acquisition and market expansion.
Location and travel- Home-based in the Western US (Denver area or further West preferred)
- Regular travel across the Western region, plus occasional travel to manufacturing sites and industry events
- Travel requirement up to 50%
Role Responsibilities:Account management- Own and develop a portfolio of key and strategic customer accounts
- Build strong, long-term relationships as the primary commercial contact
- Understand customer applications and requirements, advising on the right materials and solutions
- Lead commercial discussions covering pricing, contracts, supply and issue resolution
- Partner closely with technical, operations and product teams to support customers and new developments
- Track account performance and identify growth opportunities
Business development- Identify, qualify and pursue new business opportunities across targeted US markets
- Take a structured, disciplined approach to new customer acquisition
- Monitor market trends, competitor activity and emerging applications
- Generate and convert leads into sustainable long-term revenue
- Support customers through product development, approvals and specification processes
Sales planning and collaboration- Deliver sales targets aligned with agreed budgets
- Maintain accurate pipeline management, forecasting and reporting
- Work collaboratively across sales, technical, operations and supply chain teams
- Act as the voice of the customer internally
What you'll need:We are particularly interested in candidates with a
polymer industry background and
technical sales experience, ideally in a specification-led environment.
Essential- Proven experience in a customer-facing commercial role combining account management and new business development
- Strong relationship-building capability with a consultative sales approach
- Confident negotiator with sound commercial judgement
- Self-starter who is organised and comfortable working autonomously
- Willingness to travel regularly (up to 50%)
Strongly preferred- Experience within the polymer industry, such as specialty resins, engineered plastics, foam, sheet or moulded components
- Background in technical or application-driven sales rather than purely transactional sales
- If not polymers, a strong technical sales background within B2B raw materials used in highly specialised markets
Department Commercial Locations Denver Remote status Fully Remote Yearly salary $100,000 - $130,000 Employment type Full-time
