Webster Bank

Business Banking Relationship Manager

Webster Bank$110K — $170K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of Business Banking Relationship Management experience
  • Understanding of treasury management products and needs
  • Experience in business/commercial credit and financial analysis
  • Proven business development success and relationship management skills
  • High School diploma or GED required; advanced degrees preferred
  • Strong knowledge of business banking and commercial lending
  • Exceptional business development and entrepreneurial skills

Responsibilities

  • Contribute to growth by executing segment strategy and achieving KPIs
  • Develop and maintain a network of business contacts and referral sources
  • Work with team members to enhance client experience and drive value
  • Source opportunities and present credit proposals to leadership
  • Cross-sell treasury management solutions to clients
  • Uphold operational integrity by complying with all regulations and policies

Benefits

  • Robust development opportunities
  • Engaging and meaningful work environment
  • Focus on community service and client satisfaction
  • A culture driven by integrity, collaboration, and accountability
  • Opportunities for career growth and progression
Full Job Description
The Relationship Manager, Business Banking, is responsible for cultivating and growing a portfolio of business clients within our target segment. They will manage a portfolio of existing business relationships, with an extensive focus on new business development/client acquisition, expansion of existing relationships, and client retention. They will work with their team to execute against our segment strategy, and contribute to net deposit growth, loan production, and expansion of revenue generating products and services. They will also collaborate with bank partners within their assigned markets, in delivering an excellent client experience, looking for growth opportunities throughout the entire consumer segment.

Key responsibilities:
  • Contribute to growth of segment by executing against our segment strategy. Responsible for execution against targeted growth goals of our core KPIs, in New to bank Business Relationships, Deposit Growth, Loan Production & Treasury Management & Overall Fee Income.
  • Develop & maintain network of business contacts, COIs, community leaders and other referral sources to develop new business relationships and generate revenue. Effectively manage and grow the pipeline consistent with production expectations.
  • Work closely with Team Leader, Sr. Relationship Managers, Banking Centers, and cross line of business colleagues to deliver an excellent client experience and drive value to the clients that we serve. Encourage peers and colleagues to skillfully listen to client needs and identify business banking growth opportunities.
  • Source opportunities and present effective credit proposals/memos for consideration. Work with senior leadership and credit to negotiate quality loans within our established policy & guidelines.
  • Effectively identify & cross sell value added treasury management solutions to clients.
  • Ensure & uphold operational integrity amongst team by complying with all regulations, policies, and procedures.

Key skills/experience qualifications for the role:
  • Candidates must have at least 3+ years of specific Business Banking Relationship Management sales experience, developing and managing business relationships, 5+ managing relationships/banking experience.
  • Candidates must have an understanding of different treasury management products & services, with the ability to identify TM needs, and offer solutions.
  • Experience in business/commercial credit, financial analysis techniques & lending policy, with ability to independently package and present credit deals to segment leadership & credit team up to $2MM Total Credit Exposure.
  • Proven track record of business development success, commercial loan origination, and Relationship Management skills.
  • Candidates with advanced degrees (Associates, Bachelor's, and/or Master's) preferred, yet a High School diploma or GED is required. Candidates with some combination of coursework and experience, or else extensive related professional experience, are eligible for consideration.
  • Proven relationship management skills with demonstrated capabilities, in managing and growing a sales pipeline, fostering COI relationships & referral sources, and developing new business relationships.
  • Commercial lending experience, with ability to analyze, package and present prospective financing opportunities to senior leadership & credit.
  • Strong knowledge of business banking, bank profitability, commercial lending & treasury management products; possess a general understanding of operations. (Audit, compliance, fraud, loss, risk).
  • Exceptional business development skills & Entrepreneurial business management orientation.

The estimated salary range for this position is $110,000.00 to $170,000.00 USD annually. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

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About Webster Bank

Webster Bank is a regional bank that provides personal and business banking services to customers in Connecticut, Massachusetts, Rhode Island, and New York. The bank was founded in 1935 and is headquartered in Waterbury, Connecticut. Webster Bank has over 3,400 employees and operates over 150 branches. The bank offers a range of financial products and services, including checking and savings accounts, loans, mortgages, and investment services. Webster Bank is committed to supporting the communities it serves and has a strong focus on corporate social responsibility.
Learn more about Webster Bank
Size
3,245 employees
Market Cap
$8 billion
Industry
Net Income
$220.6 million
5 Year Trend
+2.8%
NASDAQ

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