Citizens Financial Group, Inc

Business Banking Relationship Manager I

Citizens Financial Group, Inc$104K — $132K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience required.
  • 2+ years in a Business Banking Relationship Manager role or related business lending experience preferred.
  • Business to Business sales experience required.
  • Self-motivated leader with proven career potential.
  • Team player leveraging strong internal and external networks.
  • Ability to thrive in a fast-paced, results-oriented environment. Proficiency with portfolio/account management preferred.
  • Strong communication and interpersonal skills.

Responsibilities

  • Develop consultative relationships with small business clients with annual revenues of $1M-$10M.
  • Identify client needs and provide value-added financial solutions.
  • Collaborate with a top business banking team to enhance customer experience and profitability.
  • Complete Business Banking University and sales training during initial orientation.
  • Maintain strong market knowledge and grow relationships with external influencers like CPA's and Attorneys.
  • Engage in community activities to broaden customer base.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Retirement benefits.
  • Maternity/paternity leave.
  • Flexible work arrangements.
  • Education reimbursement and wellness programs.
  • Paid time off exceeds minimum local and state regulations.
Full Job Description
Job Description

In this role, you'll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial goals.

Citizens is seeking a motivated, highly successful, proven Relationship Manager with experience in moderately to less complex portfolios, and a strong grasp of sales and credit skills. This senior level performer will have an immediate impact. We reward you with an uncapped incentive opportunity and the ability to grow your career with a world class organization.

Primary responsibilities include
  • Develop consultative relationships with small business clients in your target market with annual revenues ranging from one million to ten million dollars.
  • Understand the client needs, provide value added solutions, manage a portfolio of existing customers and drive new commercial customer relationships.
  • Partner effectively with an award-winning business banking team offering a wide array of product solutions that will enable you to enhance the customer experience, increase loyalty and improve the profitability of customer and the Bank
  • Complete Business Banking University and Drive Sales training in your initial four-week orientation and a commercial credit training program to insure you're prepared to identify, assess and mitigate lending risk.
  • Maintain strong market knowledge and develop, retain and expand relationships with Centers of Influence i.e. CPA's and Attorneys.
  • Actively engage in significant community activity to expand potential customer base.

Qualifications, Education, Certifications and/or Other Professional Credentials
  • Bachelor's degree or equivalent combination of education and experience, required.
  • 2+ years in a Business Banking Relationship Manager role or related business lending experience preferred.
  • Business to Business sales experience required.
  • Motivated self-starter with demonstrated leadership ability and potential.
  • Successfully operate in a "team" atmosphere building upon and leveraging strong internal and external network.
  • Ability to succeed in a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, cross sales, customer service and satisfaction
  • Proficiency with portfolio/account management preferred.
  • Ability to understand core business products and services. Consistent record of sales and outside calling skills.
  • Excellent communication (written & verbal) and interpersonal skills.
  • Ability to develop strong customer and colleague relationships.

Hours and Work Schedule
  • Hours per Week: 40
  • Work Schedule: Monday - Friday


Pay Transparency

The salary range for this position is $104,000 - $132,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements,

education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every

local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

About Citizens Financial Group, Inc

Citizens Bank is a financial service company. It provides outstanding local and personalized service. It offers a full range of commercial, real estate, and consumer lending. It is specialized in personal and small business deposit services, electronic services.

Citizens Financial Group, Inc. Careers

Join the dynamic team at Citizens Financial Group, Inc., a leading financial institution where your career aspirations can soar. We are committed to fostering a culture of innovation, leadership, and diversity that supports our employees' professional growth and development.

Explore Job Opportunities

At Citizens Financial Group, Inc., we offer a wide range of job opportunities that cater to diverse skill sets and career interests. Whether you're a seasoned professional or just starting out, you'll find a position that challenges you and enhances your expertise.

Internship Programs

Kickstart your career with our internship programs designed to give you a hands-on experience in the financial sector. Our internships provide a robust platform to develop your skills, engage in meaningful projects, and network with industry leaders.

Employment Benefits

Choosing a career with Citizens Financial Group, Inc. means opting for a comprehensive package of benefits. We believe in supporting our team members not only in their professional lives but also in their personal growth and well-being.

Inclusive Culture and Diversity Training

We pride ourselves on a workplace culture that embraces diversity and inclusivity. Regular diversity training ensures that our team members appreciate and leverage the unique backgrounds and perspectives that each individual brings to the company.

Professional Growth and Leadership Development

Continuous learning is at the core of our professional development agenda. With access to leadership development programs and tailored training, you can advance your career and leadership skills at Citizens Financial Group, Inc.

Innovation at Work

Innovation is key to staying competitive in the financial industry. At Citizens Financial Group, Inc., you’ll work alongside talented professionals who are pushing the boundaries of what’s possible in financial services.

Networking and Career Advancement

Our company not only provides job opportunities but also fosters an environment where networking and professional connections flourish. This supportive network is vital for career advancement and personal growth within the industry.

Join Our Team

Are you ready to take the next step in your career? Explore the open positions at Citizens Financial Group, Inc. and find where your skills and passions align with our needs. We are continuously hiring and looking for new talents to join our robust team.

Stay Connected

Keep up to date with the latest career tips, industry insights, and job openings at Citizens Financial Group, Inc. Subscribe to our careers blog and personalize your job alerts to match your preferences and career goals.

Prepare for Your Interview

Make a great first impression. Prepare for your interview with us by researching our company culture, reviewing your resume, and coming ready to discuss how your experience and skills align with the position you are applying for. At Citizens Financial Group, Inc., we are more than just a financial institution; we are a place where you can make a difference. Join us and transform your career with a company that values your unique talents and aspirations.
Learn more about Citizens Financial Group, Inc
Size
17,463 employees
Market Cap
$19.3 billion
Industry
Net Income
$1 billion
Founded
1828
5 Year Trend
+2.6%
NASDAQ

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