As a Senior Project Manager on the Business Banking team, you will partner with cross-functional groups across Business Banking (e.g., Product, Digital, Operations, Controls) and other lines of business to lead projects and programs that advance key initiatives. You will provide delivery leadership, oversight, and direction across program-level workstreams, ensuring clear communication, transparency, and alignment throughout the project lifecycle. If you can think strategically, execute with discipline, and collaborate effectively with stakeholders at all levels of the organization, you will thrive on our team.

Job Responsibilities

• Leadend-to-end project delivery, including dependency management, operationalization, banker communications, delivery feasibility decisions, and performance reporting.
• Partnerwith cross-functional teams (Product, Technology, Operations, Legal, Risk, Compliance, Controls, Sales) to define scope, objectives, and deliverables, and to align project plans and milestones.
• Developand maintain integrated project timelines and program roadmaps; apply forecasting techniques to improve on-time delivery and proactively manage scope.
• Identifyand mitigate risks and issues;drivechange management across functional partners and ensure adherence to the firm27s risk, controls, compliance, and regulatory requirements.
• Analyzecurrent business processes;recommendimprovements anddesign/documentsupporting procedures to increase efficiency and enhance client and banker experience.
• Delivertimely, accurate reporting and metrics by producing status dashboards, scorecards, and executive-ready presentations for stakeholders and senior leadership.
• Serveas the central point of contact for project updates and issue resolution;defineandtracktasks, milestones, and dependencies to ensure accountability and progress.
• Utilizeproject and product management tools (e.g., Jira, Jira Align, Monday.com, Microsoft Teams, PowerPoint, Excel) to plan, execute, and monitor delivery outcomes.

Required Qualifications, Capabilities, and Skills

• 5+ years of experience leading projects/programs or product delivery within financial services, in Business Banking or closely related domains.
• Demonstrateproven success executing operational readiness and change readiness management (e.g., launch planning, training/communications, adoption tracking, process rollouts).
• Applystrong proficiency with project delivery tools (e.g., Jira/Jira Align, Monday.com, MS Teams) andadvanced Excelskills to analyze data, build dashboards, and produce performance reporting.
• Communicateclearly and persuasively through strong written, verbal, and presentation skills;translatecomplex concepts into concise, stakeholder-ready messaging.
• Operatewith exceptional organization and ownership;managecompeting priorities, ambiguity, and tight deadlines while consistently meeting milestones.
• Manageproject plans end-to-end by tracking milestones, dependencies, risks, issues, and decisions;escalateappropriately and drive resolution to maintain delivery commitments.

Preferred Qualifications, Capabilities, and Skills

• Demonstrateexceptional interpersonal and stakeholder-management skills, with a strong sense of ownership and accountability for deliverables from planning through execution.
• Operateeffectively in ambiguity by creating structure (clearprojectplans, action logs,issue anddecision tracking,roles and responsibilities) and escalating issues with options and recommendations.