TeleTech

Business and Data Analyst

TeleTech$77K — $176K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience as a business or data analyst
  • Proficiency in Excel, including pivot tables and formulas
  • Experience with data visualization tools like Tableau or Power BI
  • Expertise in data validation and cleaning practices
  • Demonstrated ability to convey insights to both technical and non-technical stakeholders
  • TS/SCI clearance with a polygraph required

Responsibilities

  • Support client and stakeholder relationships through technical knowledge and analytical skills
  • Contribute to decision-making processes across various organizations
  • Simplify technical data trends for different audience levels
  • Establish key metrics and performance indicators to enhance outcomes
  • Utilize data visualization to present insights via different formats like dashboards and PowerPoints

Benefits

  • Comprehensive health and wellness programs
  • Paid leave and tuition assistance
  • Professional development opportunities
  • Work-life balance programs
  • Recognition awards program for outstanding contributions
Full Job Description
Business and Data Analyst
The Opportunity:
As a client-facing data analyst on our National Security team, you'll work closely with your clients to understand their questions and needs and then dig into their data-rich environments to find the pieces of their information puzzle. Not only will you provide a deep understanding of their data, you'll also advise your client on what the information means and how it can be used to make an impact for their mission.

Work with us to help drive large-scale business and process decisions through data insights.

What You'll Work On:
  • Use your technical knowledge and analytical mindset to support client and stakeholder relationships.
  • Contribute to impactful work and guide decision-making across multiple organizations.
  • Apply communication skills and data analytics experience by simplifying technical requirements and trends, based on audience.
  • Establish quantitative and qualitative metrics and key performance indicators to drive technical outcomes.
  • Apply data visualization through different formats such as graphs, dashboards, PowerPoints.


You Have:
  • Experience with Excel, including pivot tables and formulas
  • Experience with data visualization tools such as Tableau or Power BI
  • Experience in data validation and cleaning to ensure the quality and integrity of data
  • Ability to communicate findings effectively to technical and non-technical stakeholders
  • TS/SCI clearance with a polygraph
  • HS diploma or GED


Nice If You Have:
  • Knowledge of scripting languages such as Python or SQL for data cleaning and manipulation
  • Ability to collaborate in a team environment


Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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