Citigroup, Inc

Business Analytics Lead Analyst, VP

Citigroup, Inc • $125K — $188K *
Schaumburg, IL 60193In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 6-10 years of Financial Services experience, with expertise in Wealth business and data analysis
  • Bachelor's Degree Required, Graduate Degree Preferred in quantitative fields like Statistics or Finance
  • Strong project management skills for leading cross-functional initiatives
  • Excellent interpersonal skills for building relationships and simplifying complex subjects
  • Deep analytical expertise in statistical modeling, focusing on innovation through big data and machine learning

Responsibilities

  • Manage retail client relationships to drive sales growth and profitability
  • Conduct weekly performance reviews with partners, providing customer insights and recommendations
  • Deliver insights to ensure ongoing investment from partners into the credit program
  • Lead a team of onshore/offshore analysts for sales and marketing initiatives
  • Develop analytical tools for growth recommendations and project prioritization
  • Collaborate with stakeholders to capitalize on analytical insights
  • Accountable for audit/control requirements and regulatory implications

Benefits

  • Medical, dental & vision coverage
  • 401(k) plan
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off including vacation and sick leave
  • Paid holidays
Full Job Description
Responsibilities:
  • Analytics professional with experience in analytics and credit card products. - This role is responsible for managing retail client relationship and drive sales growth profitability by providing cutting edge statistical solutions
  • Role needs Signiant retail client interaction to develop innovative growth opportunities ECM marketing optimization, including partner facing reviews of opportunities and program performance on a weekly basis. The reviews include customer insights, performance updates at segment level, as well as recommendation of marketing treatment to grow sales, revenue
  • Expectation is to provide insights and deep dives on opportunities and challenges to ensure ongoing investment from partner into the credit program
  • Deep card experience (preferably retail cards for both consumer and commercial products, combined with strong proficiency skills in SAS, SQL, Python, & AI prompt engineering
  • Marketing Analytics: Segmentation, contact strategy, targeting enhancements through ML & design of experiments on various offer testing
  • Step change programs to identify opportunities leading to roadmap that drives multi-fold growth on revenue
  • This is a critical role USCC's ability to deliver on plan as well as develop opportunities to maximize customer engagement
  • Interface with multiple stakeholders from Marketing, Partner management , Risk Finance, Technology including retail clients


The scope of the role includes, but is not limited to:
  • Development and implementation of analytics to drive business growth and deliver on financial commitments
  • Build and Lead a team of onshore/ offshore analysts to drive the sales and lend marketing programs
  • Lead development of full suite of analytical tools to identify growth recommendations for Credit card programs with a prioritization engine to identify & execute projects
  • Collaborate and influence retail partners to implement strategies capitalizing on opportunities identified through analytical insights
  • Lead test agenda to continuously learn and drive innovations; build strong cross functional working relationships
  • Be accountable for audit and control requirement; understand regulatory implications and develop mitigation / opportunity strategies.


Qualifications
  • 6-10 years of Financial Services experience, with a deep expertise in the Wealth business, sales force management and data analysis; strong project management skills to lead large cross functional initiatives
  • Bachelor's Degree Required/ Graduate Degree Preferred - in the areas of quantitative fields such as Statistics, Finance, Economics, or Behavioral Sciences.
  • Outstanding interpersonal relationship building skills and ability to communicate complex subjects in concise simple language; exhibit exceptional influencing skills to drive alignment and successful outcome
  • Highly intuitive financial acumen, deep analytical expertise in statistical modeling with a focus on innovation using big data/machine learning and data driven analysis
  • Problem solving skills with a passion to drive analytical innovation.


Job Family Group:
Decision Management

Job Family:
Business Analysis

Time Type:
Full time

Primary Location:
Schaumburg Illinois United States

Primary Location Full Time Salary Range:
$125,760.00 - $188,640.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Jul 06, 2026

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

Citigroup, Inc Careers

Join the vibrant team at Citigroup, Inc, a leading global bank, and propel your career into the future. Citigroup offers a plethora of job opportunities that span across various fields and expertise, making it an ideal place for ambitious professionals to thrive.

Work You’ll Do

At Citigroup, Inc, you will engage in exciting work that matters. Join our team to help innovate and drive transformation in the banking industry. With Citigroup, you can lead initiatives that redefine how banking works and how financial services can empower people globally.

Innovate and Lead

Citigroup, Inc is at the forefront of financial innovation and leadership. By joining our team, you will work alongside top professionals to develop solutions that enhance customer experiences and operational efficiency. Our commitment to innovation is fundamental, and we encourage our team to push boundaries and think outside the box.

Grow Your Career

Citigroup, Inc is not just a company; it's a place where you can grow both professionally and personally. We offer robust career paths and professional development opportunities that help you reach your potential. With diverse career tracks and the support of leadership, your growth at Citigroup is limitless.

Diversity and Inclusion

We believe our strength comes from the diversity of our team. Citigroup, Inc is dedicated to fostering an inclusive workplace where everyone can contribute their best work. Through diversity training and a culture that embraces differences, we create a welcoming environment for all employees.

Benefits and Culture

Citigroup, Inc values the well-being of its employees. We offer competitive benefits packages that support the health, finance, and lifestyle of our team members. Our culture is built on collaboration, respect, and a commitment to excellence. We ensure that every team member feels valued and part of our global family.

Internship and Employment Opportunities

Start your professional journey with Citigroup through our internship programs or full-time job opportunities. We are constantly hiring fresh talent and seasoned experts who bring creativity and innovation to our team. Whether you're refining your skills or ready to lead, there's a position waiting for you at Citigroup.

Networking and Professional Development

At Citigroup, Inc, networking and continuous learning are part of our DNA. We provide platforms for employees to connect with industry leaders and peers, enhancing their skills and opening up new career opportunities. Our leadership programs and professional development initiatives ensure that you are always ahead of the curve.

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Explore the numerous positions available at Citigroup, Inc that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to make an impact.

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Citigroup, Inc is where your ambition meets opportunity. Join us and transform your career while making a global impact.
Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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