Salary: $86,688.00 - $113,736.00 Annually
Location : Olympia, WA
Job Type: .REGULAR: Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 2026-61
Division: Court Services Division
Opening Date: 07/13/2026
Closing Date: 8/3/2026 11:59 PM Pacific

Position Profile
The Administrative Office of the Courts is looking for a driven and detail-oriented Business Analyst to join our team and play a key role in supporting the internal systems used by Administrative Office of the Courts (AOC) staff. In this dynamic role, you will help shape technology and business processes by gathering business requirements, performing high-level systems analysis, and contributing to User Acceptance Testing (UAT) that ensure reliable and effective internal applications.
Working under the general guidance of a supervisor in the Court Services Division, you'll collaborate with a wide network of partners business and technical staff across AOC, other state agencies, technology vendors, and many others. Your work will focus on understanding system user needs and capturing the requirements that drive application development, enhancements, configuration, and testing.
This is an independent, hands-on role where you'll have room to think critically and make informed decisions. While many tasks follow established procedures, you'll also encounter situations that call for interpretation, thoughtful problem-solving, and the development of new approaches. It's an ideal opportunity for someone who enjoys variety, thrives in a collaborative environment, and wants to make a meaningful impact on the court system statewide.
POSITION DETAILS
Job #: 2026-61

Status: Regular, Full-Time

Location: Olympia, Washington

Salary: Range 68: 86,688 - $113,736 per year (DOQ).

Opens: July 13, 2026

Closes: August 3, 2026. AOC reserves the right to close the recruitment at any time but no sooner than seven calendar days after posting.
WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION
AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to an interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager for this recruitment.
This position requires you to be in the office at least two (2) days per week.

Duties and Responsibilities
Some of the duties you will perform are:

• Plan, schedule and lead the management of requirements for complex solutions.
• Elicit business requirements from internal and external subject matter experts.
• Serve as a liaison between stakeholders and technical personnel to ensure that business needs are clearly defined, understood and translated into technical solutions.
• Translate business requirements into user stories, use cases and acceptance criteria.
• Develop and maintain requirements documentation.
• Develop and maintain requirements traceability matrices for requirement management and re-use.
• Analyze requirements for completeness and testability.
• Review test results to confirm that test acceptance criteria have been met.
• Provide consultation to project stakeholders.
• Conduct intensive, in-depth systems analysis for new or enhancements for small to large and highly complex applications and systems.

Qualifications and Credentials

• Eight (8) years of information technology experience, which includes three (3) years of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

OR

• Associate degree in computer science, information systems or related technical/business discipline and six (6) years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

OR

• Bachelor's degree in computer science, information systems or related technical/business discipline and four (4) years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

OR

• Master's degree in computer science, information systems or related technical/business discipline with one (1) year of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

*Relative IT Experience includes systems and software requirements development and management, software or systems development following the software development lifecycle and project management practices.
THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates expertise in planning, eliciting, managing, and documenting requirements for complex solutions using established methodologies, tools, and processes.
• Translates business needs into well-defined user stories or use cases, supported by strong analytical skills and clear documentation of findings and recommendations.
• Effectively plans, organizes, and produces accurate, timely work while maintaining focus and managing interruptions efficiently.
• Proficient with Microsoft 365 applications, including Teams, Outlook, Word, OneNote, and PowerPoint, at a level aligned with the role's technical responsibilities.
• Excels in presentations and interpersonal, written, and oral communication, adapting to both business and technical audiences.
• Possesses strong written communication skills and the ability to collaborate effectively with diverse stakeholders.

• Consistent demonstration of AOC Values - Integrity, Teamwork, Customer Service, Honesty, Communication, Respect, Accountability and Trust.

Supplemental Information
IMPORTANT: To be considered for this position, you MUST include the following:

• Completed online application;
• Current Resume;
• Letter of Interest describing how you meet the specific qualifications for the position.

IMPORTANT INFORMATION

• The workweek may fluctuate depending on workload or agency needs.
• Overnight travel may be required based on business needs.
• This position is not overtime eligible.

We are a team-oriented culture, and a balance of family and work-life in a wonderful community. We offer a family-friendly package of pay, benefits, paid time off, and workplace opportunities to help you get the most out of your career and life.

Our compensation plan includes:

• Health, Dental, and Vision Plans
• Retirement Plan Options
• Deferred Compensation Plan
• Paid Time Off (Vacation, Sick Leave and Holidays)
• Paid Basic Life Insurance Policy and Long Term Disability Insurance
• Employee Assistance Program
• Flexible Spending Account and Dependent Care Assistance Program
• Public Service Loan Forgiveness

Part-time employees will receive benefits on a pro-rated basis.

To learn more details about all we have to offer, visit the benefits page at
01

Which of the following best describes your education and experience?

• Eight (8) years' direct experience.
• Associate's Degree with six (6) years' experience.
• Bachelor's Degree with four (4) years' experience.
• Master's Degree with one (1) year of experience.
• None of these options match my education or experience.

02

Please briefly describe your education and experience in regard to the qualifications of this position.
03

This position requires working onsite at least two (2) days per week at the AOC office in Olympia, Washington. Are you still interested in applying for this position?

• Yes
• No

Required Question