We're looking for a
Business Analyst for an
onsite role in
Spartanburg, SC. Candidate MUST be a SC resident or willing to commute or relocate to SC prior to starting the role at their own expense.
Skills & Qualifications:- 10+ years of demonstrated business analysis experience in complex IT or technology environments
- Strong requirements elicitation, interviewing, facilitation, and stakeholder-management skills
- Advanced proficiency with Microsoft 365, including Word, Excel, PowerPoint, Teams, SharePoint, and related collaboration tools
- Strong proficiency with Microsoft Visio for process mapping, workflow documentation, and technical/business diagrams
- Experience working with technical SMEs across infrastructure, applications, service delivery, cybersecurity, or similar IT disciplines
Preferred Skills:- Experience with:
- Documentation recovery, IT operational maturity, knowledge-management, or process-standardization initiatives
- Documenting cybersecurity, infrastructure, disaster recovery, business continuity, or IT service-management processes
- SharePoint-based documentation repositories and governance
- Familiarity with ITIL, NIST, CIS, or other recognized IT/security frameworks
Key Responsibilities:- Lead discovery sessions, interviews, and workshops with IT teams and stakeholders
- Inventory existing technical, operational, security, system, application, infrastructure, and recovery documentation
- Analyze and document current business and IT processes, workflows, roles, dependencies, handoffs, and pain points
- Create process maps, workflow diagrams, data/process flows, inventories, matrices, and other analysis artifacts using Microsoft Visio and Microsoft 365
Education/Certifications:- Bachelor's degree in Information Technology, Information Systems, Business, or a related field, OR equivalent relevant professional experience
- Preferred: CBAP, CCBA, PMI-PBA, PMP, ITIL Foundation, or comparable professional certification
- Certifications are preferred but will not substitute for demonstrated experience and strong work products
The salary range for this position is $80,000 - $95,000.
We offer a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!
