Business Analyst

City of Windsor

$90K — $106K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Three-year post-secondary diploma or university degree in relevant fields.
  • Over five years of business analysis experience in complex, cross-functional processes.
  • Three years of project management experience in large, complex projects.
  • Ability to travel to offsite locations, with a valid driver's license if traveling by vehicle.
  • Adept at shifting priorities and managing adverse situations effectively.
  • Demonstrated experience with various computer platforms and applications.
  • Strong project management skills and proven oral and written communications abilities.

Responsibilities

  • Provide overall management for design, development, and implementation of complex business solutions.
  • Lead and manage large corporate and departmental projects/programs.
  • Manage project budgets and authorize expenditures.
  • Define and propose effective business solutions for continuous improvement.
  • Conduct research and analysis on new technology and industry best practices.
  • Prepare and coordinate activities for Requests for Proposals per Purchasing By-law.
  • Manage vendor Statements of Work and collaborate on contracts with legal counsel.

Benefits

  • Opportunity to work in a dynamic and impactful environment within municipal government.
  • Engagement in innovative project management practices.
  • Exposure to various business processes and technology solutions.
  • Chance to contribute to community-focused initiatives and public service projects.
Full Job Description
Job Title: Business Analyst
Job Posting Number:
Posting Type: External
Posting Period: Monday, June 29, 2026 at 8:30 a.m. to Monday, July 6, 2026 at 4:30 p.m.
Department: Information Technology
Union: C.U.P.E. Local 543
Position Status: Temporary Full-Time
Job Code: 543081
Grade/Class: 0.21
Number of Positions: 1
Rate of Pay: $43.41 - $51.04 per hour
Hours of Work per Week: 37.5 hours
Shift Work Required: NoDuties and Responsibilities:
Reporting to the Senior Manager/Deputy CIO - Business Solutions & Project Delivery, this position will be responsible for:
  • Providing overall management for every aspect of the design, development, and implementation of complex, corporate-wide business solutions with technical and non-technical components;
  • Managing and leading large and complex corporate and departmental projects/programs;
  • Managing project budgets and authorizing expenditures;
  • Defining and proposing effective business solutions, supporting continuous improvement;
  • Conducting research, performing analysis and engaging in ongoing learning of new technology and industry best practices;
  • Preparing plans, organizing coordinates and evaluating activities in the Request for Proposal (in accordance with the Purchasing By-law);
  • Managing the development and execution of the vendor's Statement of Work and working with City of Windsor Legal Counsel to provide input into the contracts;
  • Providing consulting services for business process assessments, readiness assessments and change management;
  • Developing corporate strategies, policies, and procedures;
  • Ensuring project and solution compliance with government legislation, security requirements, project methodologies, quality objectives, privacy and accessibility;
  • Assessing and monitoring corporate risk for projects;
  • Creating, managing, overseeing test scripts, and conducting formal testing;
  • Supervising and directing the work effort of all resources (internal and vendor) assigned to the project;
  • Acting as an information resource for projects and for Corporate project methodologies;
  • Regularly communicating risk assessments, mitigating strategies and recommendations regarding the project;
  • Leading the departments through change by coaching, motivating, and influencing the team while maintaining professional and tactful relations;
  • Performing other related duties as assigned;
  • Maintaining amiable relations with the public, user departments, and fellow staff;
  • Performing Occupational Health & Safety duties as outlined in the Corporation's Health and Safety Program;
  • Performing other related duties as required.
Qualifications:
  • Must have a three (3) year post-secondary school Diploma from a Community College or University Degree in Business Administration, Computer Science, Humanities & Social Sciences, Engineering, Political Studies, Law, Criminology, Mathematics, Data Management, Organizational Studies or Ontario Ministry of Education equivalencies;
  • Must have over five (5) years of Business Analysis experience analysing complex, cross-function & multi dependent business processes; and defining & solving complex problems within a business environment. Complex and integrated business solutions with technical and non-technical components should include a strong understanding of requirements gathering, business process modelling, business process reengineering, business case development, relational databases, networks, security, interfacing, and Business Analysis tools and techniques. Of the required five (5) years of Business Analysis experience, three (3) years of which must include project management experience, managing large & complex project(s) involving a number of stakeholders, resources and deliverables throughout the project lifecycle (i.e., initiation, planning, analysing, executing, monitoring, controlling and closing processes of projects). Experience should include elements of communication, presentation, team building, contract negotiations, financial management and reporting, decision-making and leadership.
  • Must have the ability to travel to offsite locations in a timely and expedient manner as required. If method of travel is by vehicle, a current valid and lawful Driver's Licence is required in accordance with the Highway Traffic Act and must provide a driver's abstract as a condition of employment;
  • Must be adept in shifting priorities; demonstrate proper conduct in adverse situations to facilitate the most appropriate solution and expediting resolution while taking into consideration mitigating strategies, risks and public impact;
  • Must have a demonstrated ability to work with a variety of computer platforms and applications;
  • Must be process-oriented and be able to demonstrate strong project management skills;
  • Must have proven oral and written communications skills;
  • Knowledge of current information systems planning methodologies and municipal government infrastructure will be considered an asset.
Physical Demands:
  • The physical demands analysis associated with this job indicates a sedentary level of work.

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