Frontdoor, Inc.

Builder Warranty Market Manager

Frontdoor, Inc.$150K — $180K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of proven sales experience, preferably in home warranty, insurance, or home building/real estate industries.
  • Strong problem-solving abilities to address customer needs effectively.
  • Hunter mentality to seek out and capitalize on sales opportunities across regions.
  • Excellent verbal and written communication skills for clear client interactions.
  • Proficient in CRM tools, ideally Salesforce, and the Microsoft Office Suite for reporting and presentations.
  • Effective time management and multitasking skills to juggle multiple accounts and tasks.
  • Strong negotiation skills to close high-value accounts and align client solutions with business goals.

Responsibilities

  • Drive new builder acquisition by targeting and closing high-value accounts for revenue generation.
  • Own strategy for expanding existing builder relationships and increasing enrollment volumes.
  • Lead consultative sales processes, assessing needs and positioning tailored solutions for builders.
  • Manage builder account portfolios, acting as a strategic advisor to executives.
  • Develop relationships across multiple markets for national builder accounts, facilitating collaboration across regions.
  • Partner with cross-functional teams to ensure successful onboarding and account management.
  • Represent the company at industry events to enhance brand visibility and nurture partnerships.

Benefits

  • Comprehensive medical, dental, and vision insurance coverage.
  • Inclusive wellness programs aiming at weight loss and smoking cessation.
  • Matching 401(k) retirement plan to support long-term financial health.
  • Employee stock purchase plan to encourage ownership in the company.
  • Life and disability insurance for added security.
Full Job Description
Responsibilities

Summary (100-200 words) : The Builder Warranty Market Manager is responsible for driving builder channel growth through new business acquisition, builder membership, enrollment and warranty revenue generation, and strategic account expansion. This role focuses on developing and managing relationships with home builders and builder organizations, with a primary emphasis on securing new builder memberships, increasing enrollment volume, and expanding share of wallet within existing builder accounts.

Operating in a B2B sales environment, the Builder Warranty Market Manager leads long-cycle, consultative sales efforts that require strong negotiation, business development, and account planning capabilities. This role partners closely with cross-functional teams to deliver scalable solutions and support builder onboarding, ensuring alignment with customer needs and long-term growth objectives.

The position requires a high degree of autonomy and a proactive "hunter" mindset to identify and convert new opportunities, including engagement in builder associations, regional and national industry events, and multi-market builder relationships.

Responsibilities:
  • Drive new builder acquisition by identifying, targeting, and closing high-value builder accounts to generate contracted membership and enrollment revenue.
  • Own builder account growth strategy, including expansion of existing builder relationships and increasing enrollment volume across portfolios.
  • Lead consultative sales cycles with builders, including needs assessment, solution positioning, negotiation, resulting in memberships.
  • Manage a portfolio of builder accounts, acting as a strategic advisor to executive stakeholders and aligning solutions to long-term business goals.
  • Develop and maintain multi-market and national builder relationships, communicating, collaborating, and coordinating across regions where builder accounts span territories.
  • Partner with cross-functional teams (e.g., Customer Success) to support onboarding, implementation, and long-term account success.
  • Represent the organization in builder-focused industry associations and events to build pipeline, strengthen brand presence, and expand partnerships.
  • Track and manage pipeline, and account performance within CRM tools to drive accountability for contracted enrollment and revenue growth.
  • Execute against revenue targets tied to builder memberships, enrollments, and long-term account value, ensuring alignment with company growth objectives.
  • May assume other duties as applied.

Qualifications

Required Skills:
  • Effective problem-solving skills to help resolve customer complaints or needs
  • Have a true hunter mentality to build, grow, collaborate and effectively communicate across the nation with others that may be impacted from a sales or retention opportunities present themselves (builders that span territories)
  • Thrives in a team environment where we leave egos at the door and challenge the status quo
  • Proven verbal and written communication skills to communicate product ideas to clients
  • Up-to-date understanding of industry's behavior
  • Proficient customer service and interpersonal skills for dealing with different types of customers and clients
  • Effective analytical skills for analyzing client data
  • Time management and multitasking skills to handle multiple tasks and clients at once
  • Results driven, persuasive with strong negotiation skills
  • Strong organizational skills and attention to detail
  • Proficient in use of technology solutions, for example, Salesforce or other CRM and the Microsoft Office Suite of products (Word, Excel, PowerPoint)

Preferred Skills:
  • Enthusiastic self-starter with a high degree of self-confidence and motivation
  • Dedication to professionalism and providing outstanding internal and external customer service
  • Passion for sales and accountable to results
  • Embraces and demonstrates "team" environment

Physical Role Requirements : Be seated at a computer intermittently for up to eight hours a day. Sitting for long periods of time while using office equipment such as computers and phones. Repetitive motions using hands and digits; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.

Minimum Education, Licensure and Professional Certification requirements: High school diploma or equivalent required, Bachelor's degree or equivalent industry experience preferred; Current valid driver's license and automobile insurance; Property and Casualty Insurance License is required to be obtained (at company expense) within first year of employment.

Minimum Experience required ( number of years necessary to perform role ): 5+ years of experience required and proven results in sales capacity, some experience in home warranty, insurance, or home building/real estate industry preferred

Travel: Resides full time in the geographic area supported. In a typical workweek, this role requires in-person presence approximately 4 out of 5 workdays, including driving a personal vehicle or other transportation to various realtor offices, attending in-person meetings, events, and conferences, and traveling to locations within driving distance or, as needed, by air.

Other/State Specific

The target earnings for this role are between $150k yearly and $180k yearly. Your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.

At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.

Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.

Job Locations US-TX-San Antonio

ID 2026-4157

Category Sales

Type Full Time

Company 2-10 Home Buyers Warranty Corporation

About Frontdoor, Inc.

Frontdoor, Inc. is a leading provider of home service plans in the United States. The company offers a range of services, including home warranty plans, home maintenance plans, and home security solutions. Frontdoor, Inc. was founded in 1971 as ServiceMaster and has since grown to become a publicly traded company with over 2,000 employees. The company is committed to providing exceptional customer service and helping homeowners protect their homes and families. Frontdoor, Inc. is publicly traded on the NASDAQ stock exchange under the ticker symbol FTDR.
Learn more about Frontdoor, Inc.
Size
2,081 employees
Market Cap
$1.6 billion
Industry
Net Income
$111 million
5 Year Trend
+9.4%
Revenue
$1.4 billion
NASDAQ

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