We are looking for a Brokerage Carrier Sales Manager to lead and develop our growing Carrier Sales team in Grand Rapids and Jackson, Michigan. This is a hands-on leadership role responsible for coaching, developing, and supporting a team of Carrier Sales Representatives while ensuring exceptional service, operational execution, and carrier capacity for our customers.
If you're an experienced freight brokerage leader who enjoys developing people, solving problems, and driving results in a fast-paced environment, we'd love to hear from you.
What You'll Do:As the Brokerage Carrier Sales Manager, you will:- Lead, coach, and develop a team of 5+ Carrier Sales Representatives while fostering a culture of accountability, collaboration, and continuous improvement.
- Drive daily load coverage and carrier sourcing activities to ensure customer commitments are met while protecting profitability.
- Monitor team performance, provide real-time coaching, conduct regular one-on-one meetings, and support employee growth and development.
- Build and maintain strong relationships with carrier partners while staying informed on freight market trends, pricing, and capacity.
- Collaborate with Account Management, Contract Transportation, Procurement, and Senior Leadership to align carrier strategies with customer needs.
- Analyze operational performance and identify opportunities to improve efficiency, service, and financial results.
- Support continuous improvement initiatives, process enhancements, and best practices across the Carrier Sales organization.
What We're Looking For:Required Qualifications- Minimum of 2 years of leadership experience in Carrier Sales, Freight Brokerage, or Transportation Operations.
- 3+ years of freight brokerage or third-party logistics (3PL) experience.
- Proven ability to lead, coach, and develop teams of 5 or more employees.
- Strong understanding of spot freight markets, carrier sourcing strategies, and transportation operations.
- Experience building and maintaining productive carrier relationships.
- Excellent communication, leadership, organizational, and problem-solving skills.
- Ability to thrive in a fast-paced, team-oriented environment while managing multiple priorities.
Preferred Qualifications- Bachelor's degree in Supply Chain, Business, or a related field.
- Experience within automotive supply chains or just-in-time transportation environments.
- Experience managing cross-border freight operations or bilingual (U.S./Mexico) teams.
- Experience implementing new technology or process improvements within transportation operations.
- Familiarity with transportation management systems, load boards, and freight technology platforms.
Benefits:- Competitive benefits package including Medical, Dental, and Vision insurance
- 401(k) with a 3% Safe Harbor company contribution
- Paid Time Off (PTO)
- Nine Paid Holidays
- Company-paid Life Insurance
- Short-Term and Long-Term Disability Insurance
- Employee Assistance Program (EAP)
- Professional development and advancement opportunities
Work Location:This is a full-time, on-site position based in Grand Rapids, Michigan. Minimal travel between our Grand Rapids and Jackson offices may be required.
If you're ready to lead a high-performing Carrier Sales team and help shape the future of transportation at ALS, we'd love to hear from you.
Pay Range: $80,000 - $100,000 per year
