Brand Experience Manager

Saks

$78K — $97K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-7 years of relevant experience
  • 4-year degree preferred
  • History of building, leading, and coaching teams
  • Advanced business acumen and analytical skills
  • Experience presenting at the executive level
  • Strong attention to detail
  • Proficiency with social media
  • Experience with InDesign is preferred
  • Basic proficiency with MS Office, especially PowerPoint and Word
  • Ability to lift and carry up to 10 pounds, and perform physical activities as required
  • Willingness to work flexible hours including evenings and weekends
  • Travel may be required.

Responsibilities

  • Develop detailed action plans for store events and manage execution
  • Oversee scheduling, budgeting, and internal communications for events
  • Build and maintain relationships with community organizations and partners
  • Create engaging activations and events that generate sales
  • Plan seasonal events calendar across market/metro
  • Manage the Brand Experience budget for the store
  • Drive team alignment towards Client Development objectives and selling KPIs
  • Lead social media initiatives and build compelling campaigns
  • Coordinate community service projects in alignment with the All Heart program
  • Manage store communication programs and loyalty initiatives
  • Support the Senior Regional Brand Experience Manager with strategies

Benefits

  • Opportunity to work in a dynamic, fast-paced environment
  • Exposure to rewarding career advancement opportunities
  • Comprehensive benefits package including medical, vision, and dental insurance
  • Generous employee discount
  • 401(k) retirement plan
  • Life and disability insurance options
  • Variety of additional voluntary benefits (e.g., critical illness, hospital insurance)
Full Job Description
Salary Range $78,007 - $97,509*
Job Description:

YOU WILL BE:

The Brand Experience Manager is responsible for managing all branding and marketing activities at the store level including but not limited to event planning, community engagement, and social media, in order to develop and strengthen the overall Neiman Marcus Brand.

YOU WILL DO:
  • Develops detailed action plans for events applicable to stores and manages execution in partnership with Selling Managers, Group Managers, Corporate Special Events, Client Development, and Store Leadership team
  • Manages the scheduling, budgeting, internal and external communications, planning, execution, production, breakdown, wrap up, and reporting of each event
  • Identifies, develops, and manages deep community relationships with philanthropic organizations social groups, and corporate partnership
  • Generates excitement around the NMG Brand by creating inviting and compelling activations and events; balances this with a commercial mindset to help events generate both short- and long-term ROIs with clear selling goals and appropriate Associate follow up
  • Plans seasonal events calendar across Market / Metro
  • Owns Brand Experience budget for store
  • Drives market (and / or home store) teams towards achieving overall store Client Development objectives and selling KPIs in collaboration with Client Development (includes gathering and formalizing best practices)
  • Owns and manages writing copy and production of all invitations, letters, social media, Sales Associate Emails, and evites for store events in support of the Client Development Manager
  • Owns Social Media initiatives and builds engaging and compelling Social Media campaigns
  • Leads the All Heart program in-store and coordinates community service projects for the store team in partnership with HR and other store teams as applicable
  • Manages store communications programs, as applicable (e.g. LYNX e-mail program)
  • Builds recommendations and strategies to develop loyalty initiatives
  • Provides insights on / supports Senior Regional Brand Experience Manager with strategic direction of loyalty programs
  • Collaborates cross-functionally with Merchants, Communications, Marketing, Creative, and brand partners
  • Sets goals for team in alignment with overall Brand Experience and store strategies
  • Owns and maximizes Brand Experience Lead's performance and career development
  • Recruits, hires, trains, and develops team, as applicable


YOU WILL BRING:
  • 4-7 years of relevant experience
  • 4-year degree preferred
  • History of building, leading, motivating, and coaching teams to achieve objectives
  • Advanced business acumen and analytical skills
  • Experience presenting at the executive level
  • Strong attention to detail
  • "Win together" mentality
  • Proficiency with social media
  • Experience with InDesign preferred
  • Basic proficiency with MS Office Product Suite, specifically PowerPoint and Word
  • Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
  • Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays
  • Travel may be required


YOUR LIFE AND CAREER AT SAKS GLOBAL:
  • Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
  • Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
  • Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
  • An amazing employee discount


Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

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