Penske Logistics

Branch Service Manager

Penske Logistics • $100K — $110K *
Abbotsford, BC V2S 0A1In-Person
Manufacturing & Automotive
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3+ years in diesel shop maintenance experience required
  • 1+ year of supervisory experience required
  • Associate's Degree (business or technical) or Vo-Tech Graduate required
  • Extensive knowledge of vehicle components including engine and electrical systems
  • Brake/air brake certification, diesel, EPA 608/609, and HVAC certifications required
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access, PowerPoint)
  • Strong communication and people management skills required

Responsibilities

  • Manage scheduling and quality of preventative maintenance
  • Resolve customer complaints regarding services and products
  • Hire, train, and evaluate shop personnel
  • Ensure team understands and aligns with company objectives
  • Develop methods to increase business sales and market reach
  • Supervise day-to-day operations including sales and inventory management
  • Prepare reports related to sales and inventory for management

Benefits

  • Regular Monday to Friday schedule, promoting work-life balance
  • Opportunity for bonuses based on performance
  • Comprehensive training and staff development
  • Collaboration with various departments
  • Potential pathway for career advancement within the company
Full Job Description
Job Description

Position Summary:

A Branch Service Manager's responsibility is managing the shop floor and handling minor shop administrative tasks that are the result of preventative maintenance and repairs. The branch service manager oversees the maintenance supervisor and/or technicians to assure the location aligns business objectives and customers demands.

Location: 380 Riverside Rd #9, Abbotsford, BC

Schedule: Monday to Friday - 7:30am to 4:00 PM

Pay Range: $100,000-$110,000 + Bonus

Major Responsibilities:
  • Manage preventative maintenance scheduling, quality, and customer satisfaction
  • Listen to and resolve customer complaints regarding services, products, or personnel
  • Hire, train, and evaluate personnel
  • Assure that each direct report understands the company objectives
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
  • Direct and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, s such as pumping gasoline for customers
  • Provide staff with assistance in performing difficult or complicated duties
  • Plan and prepare work schedules, and assign associates to specific duties
  • Attend company meetings to exchange product information and coordinate work activities with other departments
  • Prepare sales and inventory reports for management and budget departments
  • Formulate pricing policies according to profitability requirements
  • Other projects and tasks as assigned by supervisor


Qualifications

Qualifications:
  • At least 3 years of previous work experience in diesel shop maintenance required
  • At least 1 years of supervisory experience required
  • Associates Degree (business or technical) or Vo-Tech Graduate required
  • In-depth knowledge of all vehicle components including: engine, drive train, air-brakes, cooling systems, electrical systems, accessories, suspension, and tires required
  • Brake/air brake certification, diesel certification, EPA 608/609 certification, and HVAC certification required.
  • Proficiency in the use of Microsoft Outlook, Word, Excel, Access, and Powerpoint required
  • Strong written/oral communication and people management skills required
  • Regular, predictable, full attendance is an essential function of the job
  • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete a Penske employment application, submit to a reference verification (to include past employment and education) are required


Physical Requirements:
  • The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The associate must regularly lift and /or move up to 25/lbs12kg, frequently lift and/or move up to 50lbs/ 23kg and occasionally lift and/or move up to 100lbs/45kg.
  • Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.
  • While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms.


Penske is committed to the principle of equity in employment.

About Penske Logistics

Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing that provides logistics services to manufacturers, retailers and distributors. The company operates in North America, South America, Europe and Asia. Penske Logistics has more than 50,000 employees and manages a fleet of more than 300,000 vehicles. The company offers a range of services, including transportation management, warehousing and distribution, lead logistics, cross-docking, and supply chain consulting. Penske Logistics has been recognized for its sustainability efforts, including being named to the EPA's SmartWay Excellence Award list.
Learn more about Penske Logistics
Size
50,000 employees
Industry
Transportation
Founded
1969
* Ladders Estimates

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