Job Posting:

Ferguson is currently seeking a Branch Manager to lead our Wilmington, NC waterworks branch operations. This is a hands-on leadership role responsible for supervising daily operations, leading a team, and ensuring outstanding customer service. The ideal candidate is a proactive problem-solver with strong operational and financial competence.

• Reports to the Senior General Manager

• Direct oversight of 5-7 associates

• Manages branch volume of $ 40M

Key Responsibilities:

• Operational Management: Run day-to-day operations, including inventory, shipments, and customer service.

• Leadership: Supervise and train warehouse and customer service personnel.

• Hands-on Role: Perform duties such as shipping, receiving, and customer service, especially in coverage situations.

• Safety and Compliance: Lead the way in upholding top-tier safety standards, ensuring full compliance with company policies and legal regulations.

• P&L Responsibility: Oversee financial performance, budgeting, and capital planning for the branch.

• Relationship Management: Develop and maintain relationships with customers, internal stakeholders, and vendors.

• Problem Solving: Use data to make decisions and improve performance.

• Supervisory Duties: Conduct all aspects of employee management, including hiring and scheduling.

Qualifications:

• Proven experience in day-to-day branch functions and people management

• Water, wastewater or related infrastructure industry experience

• Strong leadership and team-building skills.

• Excellent organizational and problem-solving abilities.

• Proficiency in using data to drive decisions.

• Understanding of sales side of the business and how to influence sales

• Strong relationship building skills (customers, vendors, associates, etc)

• Knowledge of safety regulations and compliance standards.

• Financial literacy with experience managing budgets and P&L statements.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

-

Pay Range:

-

-

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

-

This role is Bonus or Incentive Plan eligible.

-

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

-