Branch Manager

Wajax

$120K — $160K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • College diploma or post-secondary education required
  • 3-5 years experience in service, parts, supply chain, or product support operations
  • Experience with budgeting, targets, and financial analysis
  • Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
  • Strong knowledge of parts inventory management and customer service expectations

Responsibilities

  • Manage branch operations to meet company targets and implement policies
  • Support Parts & Service sales to enhance customer satisfaction
  • Ensure profit margin targets for Parts & Service sales are achieved
  • Identify and resolve operational issues collaboratively with the team
  • Train and support Parts & Service technicians and supervisors
  • Maintain inventory levels that align with customer demand and service expectations
  • Collaborate with customers and suppliers to fulfill service requests effectively

Benefits

  • Annual incentive bonus
  • Professional development opportunities
  • Supportive team culture
  • Focus on a safe and efficient working environment
  • Opportunity for career growth within the company
Full Job Description
The Opportunity

Accountable/responsible for managing branch operations to achieve set company targets, to implement and support policies, goals and objectives of Wajax and to ensure branch activities support a safe, efficient and productive atmosphere

The Role

  • Responsible for supporting the business of Parts & Service sales to customers
  • Manage Parts & Service sales and ensures profit margin targets are met
  • Identify issues and work with co-workers to resolve them in a timely manner
  • Provide training and support for all Parts & Service technicians and supervisors
  • Ensures that parts inventory levels meet customer demand and service levels meets customer expectations
  • Manage branch personnel performance, safety, training and customer service
  • Work with customers, suppliers and co-workers to fulfill service orders and inquiries with service and cost expectations


The Candidate

Education: College diploma / Post secondary Education

Work Experience: 3-5 years related experience in service, parts, supply chain or product support operations

Knowledge: Experience working with budgets, analyzing budgets and developing targets

Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint

Compensation:

Base pay $120,000.00-$160,000.00 per annum plus Annual Incentive Bonus. Pay may vary based on skills, expertise, and performance, and is a component of the total rewards package.

This is a current replacement vacancy.

Wajax does not use AI powered recruitment processes.

As a condition of employment, final candidates will be subject to pre-screening.

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