Branch Manager

Heritage-Crystal Clean, Inc.

$100K — $115K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of sales and operational experience, preferably in environmental services
  • Strong communication skills with attention to detail
  • Ability to train and coach staff effectively
  • Proficiency in Microsoft Office applications
  • Possession of a Class B CDL with necessary endorsements

Responsibilities

  • Oversee branch growth and ensure compliance with health and safety regulations
  • Direct and monitor sales personnel activities
  • Administer training for branch employees
  • Ensure quality service and timely performance for all customer orders
  • Analyze and report branch sales results regularly

Benefits

  • Health, Dental, and Vision insurance
  • Wellness Program
  • Flexible Spending Accounts
  • Life Insurance
  • Long-Term Disability
  • Employee Assistance Program
  • Tuition Reimbursement
Full Job Description
Purpose:

The Branch Manager (BM) will be responsible for overseeing sales branch growth, facility operations, and training/management of branch employees. This position will also be responsible for meeting end of period quota goals and drive growth through new account sales. The BM will ensure compliance with health and safety performance and regulatory laws in the daily operations of the branch. The BM may operate all HCC vehicles requiring CDL and perform essential job functions of those vehicles.

Specific Duties:
  • Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all HCC safety guidelines
  • Overall responsibility for sales, growth and facility operations within a specific geographic area as defined by the company
  • Plan, direct, and monitor activities of all sales personnel
  • Responsible for quality, on-time performance of all customer services assigned to the branch each sales period
  • Responsible for administering job task specific training of all branch personnel
  • Responsible for ensuring branch personnel maintain compliance with all company required training
  • Assist or accompany Route Sales & Service Representatives and Branch Sales Managers during sales activities as necessary
  • Fill in for absent Route Sales & Services Representatives as needed to continue providing quality service to branch customers
  • Tabulate and report daily/weekly branch sales results to management
  • Maintain inventory of branch products
  • Complete all required paperwork accurately and neatly
  • Responsible for maintaining facility and personnel compliance with all applicable Environmental Protection Agency (EPA), Occupational Safety and Health Administration (OSHA), and Department of Transportation (DOT) regulatory requirements
  • Responsible for maintaining an operable and compliant fleet at the facility while working in conjunction with fleet department management
  • Achieve sales quotas for total revenue and new customer development
  • Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance
  • Performs other related duties as assigned

Position Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Core Competencies and Specific Skills
  • Strong communication skills and attention to detail
  • Ability to interact with customers, sales branch employees, and other corporate departments
  • Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc.
  • Ability to train, coach, and develop a staff of sales representatives

Work Experience:
  • 3+ years of previous sales and operational experience required, and/or related HCC or environmental services industry experience
  • Previous experience with environmental services highly preferred
  • Proficiency in Microsoft Office applications

Education, Certificates, Licenses, or Designations:
  • High School Diploma or its equivalent
  • Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake, HAZMAT and Tanker Endorsement
  • Motor vehicle record (MVR) that meets or exceeds HCC's published standards including, but not limited to the following;
    • Seat belt and cell phone violations
    • Excessive speeding
    • DUI, suspension and/or multiple vehicle collisions

Personal Protective Equipment:
  • Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats

Physical Requirements:
  • Frequent lifting of materials that typically weigh 54-80lbs
  • Frequent pushing/pulling of 16-55 gallon drums or larger containers of waste/product using HCC-approved equipment for safe material handling, drum weight may exceed 400lbs
  • Frequent lifting of hoses weighing up to 55lbs.
  • Frequent climbing of ladders to access approved waste streams
  • Occasionally pulling/dragging of hoses weighing up to 55lbs each
  • Frequent lifting of grates, manhole covers, and other plates to access approved waste streams
  • All applicants must pass the pre-employment physical including drug & alcohol screening

Work Environment:

While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

The anticipated salary/hourly range for this position is $100,000 - $115,000, and includes benefits such as the following:
  • Health, Dental and Vision insurance
  • Wellness Program
  • Flexible Spending Accounts
  • Life Insurance
  • Long-Term Disability
  • Employee Assistance Program
  • Tuition Reimbursement

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