Branch Manager

Premier Equipment

$110K — $130K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven leadership experience across multiple functions such as Sales, Service, Parts, and Admin.
  • Demonstrated ability to recruit, develop, and retain top talent effectively, while addressing underperformance.
  • Experience with full P&L ownership, including lessons learned from both successes and failures.
  • Strong skills in operational management, including KPIs, budgeting, and performance driving.
  • Effective conflict resolution skills, with the ability to manage tension and foster commitment.
  • Customer-centric mindset, particularly in the B2B sector, focused on improving client outcomes.
  • High integrity and accountability, displaying ownership of performance and personal growth.

Responsibilities

  • Set and achieve strategic goals by translating company objectives into actionable budgets and KPIs.
  • Own full P&L responsibility, ensuring financial performance and accountability.
  • Lead a cross-functional team in Parts, Service, Sales, and Admin to drive operational excellence.
  • Recruit, onboard, and develop top talent while managing underperformance effectively.
  • Inspire and guide department managers, holding them accountable to performance and cultural values.
  • Foster a customer-obsessed culture, resolving escalations and building long-term relationships.
  • Balance stakeholder needs in decision-making to benefit employees, customers, and the community.
  • Continuously improve operations by identifying problems, testing solutions, and standardizing best practices.

Benefits

  • Comprehensive Health & Dental Coverage, including vision and paramedical services.
  • Company-Matched RRSP for retirement savings.
  • Annual Profit Sharing, rewarding contributions to the company's success.
  • Boot & Tool Allowance for employees to maintain equipment and safety gear.
  • Apprenticeship Scholarships supporting professional development.
  • Access to an Employee Assistance Program (EAP) for personal support resources.
  • Company Vehicle provided for qualifying positions.
Full Job Description
What You'll Be Doing

As Branch Manager at Premier Equipment, you won't just lead a store-you'll lead a team, a culture, and a community presence. You'll own full P&L responsibility and guide a multi-functional team across Parts, Service, Sales, and Admin. From turning strategic goals into quarterly wins, to resolving customer escalations with empathy and grit, your leadership will be both felt and appreciated-from the shop floor to the field. You'll have the autonomy of a GM backed by the strength of Ontario's largest John Deere dealer network. This is your opportunity to drive results that matter-for your team, your customers, and the communities we serve.

Responsibilities

  • Set and achieve strategic goals by translating company strategy into quarterly budgets, KPIs, and operational plans.
  • Own full P&L responsibility for the branch, managing financial performance and accountability.
  • Lead a team across Parts, Service, Sales, and Admin functions.
  • Recruit, onboard, coach, and develop top talent, while managing underperformance when necessary.
  • Inspire and lead through department managers, holding them accountable to performance metrics and shared cultural values.
  • Foster a customer-obsessed culture by knowing key customers, resolving escalations, and nurturing long-term relationships.
  • Balance stakeholder needs-employees, customers, ownership, and community-in every key decision.
  • Encourage and manage healthy conflict, creating a safe space for tough conversations and team alignment.
  • Continuously improve branch operations by identifying bottlenecks, testing solutions, and standardizing best practices.


Qualifications

  • Proven leadership of teams across four or more functions (e.g., Sales, Service, Parts, Admin).
  • Demonstrated ability to hire, develop, and retain top talent, including managing underperformance.
  • Full P&L ownership experience, with examples of both successes and failures and the lessons learned.
  • Strong operational management skills, including setting KPIs, managing budgets, and driving performance.
  • Conflict resolution skills-able to distinguish between healthy and unhealthy tension, and drive toward resolution and commitment.
  • Customer-obsessed mindset, especially in B2B settings; focus on improving customer outcomes.
  • High personal integrity and accountability-takes ownership of performance, mistakes, and personal growth.
  • Ability to inspire, lead, and hold department managers accountable to shared goals and metrics.
  • Track record of process improvement and standardization.

Preferred
  • Agricultural background or strong involvement in the local farming or rural community.
  • History of building or scaling businesses, systems, or products-not just managing the status quo.
  • Local or willing to relocate and embed yourself in the community.

Education
  • Post-secondary degree or diploma in business, agriculture, operations, or a related field is an asset.
  • Equivalent leadership experience may be considered in lieu of formal education.

Physical Requirements
  • Must be able to move throughout dealership facilities; some standing, walking, and light lifting may be required.


#HP01

What's in It for You

At Premier Equipment, we invest in our people and reward their contributions with a competitive and supportive compensation package, including:
  • Comprehensive Health & Dental Coverage (includes vision and paramedical services)
  • Company-Matched RRSP
  • Annual Profit Sharing
  • Boot & Tool Allowance
  • Apprenticeship Scholarships
  • Employee Assistance Program (EAP)
  • Company Vehicle (for qualifying positions)

Compensation

Placement within the wage range is based on skills, experience and qualifications.

Applicants with more or less experience and qualifications may be placed outside the salary range.

Sales positions will have a commission component as well.

Salary Range

CAD $110,000.00 - CAD $130,000.00 /Yr.

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