ABOUT THE TEAM
To lead a retail banking branch team to deliver our mission to benefit every member, every time, every day. Responsible for in-branch member experience, team member development, branch operations, and achievement of team performance. Provide outstanding member service and dynamic leadership, while creating a productive and engaging work environment.

WHAT YOULL DO

• Bring Broadviews mission to life, ensuring member experience is second to none

• Model and coach branch team on deepening member relationships, member advocacy, and business development

• Build relationships with commercial clients, partnering with Commercial Lending and Business Development

• Collaborate with other departments and CUSOs on delivery of exceptional concierge member service

• Advance employee development and succession planning through regular performance appraisals, feedback, and by creating individual development plans

• Ensure ongoing training and development of staff through direct observations, meetings, reviewing dashboards, development plan progress, goals, and overall performance to yield strong individual and team results

• Maintain knowledge of all current Credit Union products, services, policies, procedures, and NCUA regulations

• Achieve branch operational objectives and take accountability for the teams compliance with all Credit Union policies, procedures, and audits

• Monitor internal and external building and grounds maintenance to ensure positive and safe member and staff experience

• Assist in the recovery and restoration of tasks assigned in a disaster recovery situation, as well as regular disaster recovery testing

• Establish, model, and lead a positive presence within the community by delivering the Broadview brand with every member interaction, including any community/volunteer events, committees, and council representation

LETS TALK IF YOU

• Have an Associate degree in Business or related field preferred and a minimum of three years of Branch Management experience, or equivalent combination of experience and education

• Have a minimum of three years service experience with proven results

• Are an enthusiastic leader with proven record of success in a leadership role

• Have strong organizational and multi-tasking skills

• Have effective interpersonal, verbal, written, and auditory communication skills

• Have the ability to adapt to change, and think strategically

• Are flexible to work out of any location at any time, based on business needs

• Are able to lift at least 10 pounds and stand for long periods of time

Compensation:$72,182 - $88,400, plus a competitive benefits package

Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.