Branch Manager

Messer Americas

$70K — $94K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum College Diploma or equivalent with experience
  • 1-2 years' experience in a similar role in an industrial environment
  • Strong appreciation for customer service excellence
  • Good interpersonal and communication skills
  • Ability to manage multiple tasks under pressure
  • Knowledge of office applications like Word, Excel, and SAP
  • Experience managing a team
  • Knowledge of the gas and/or welding industry (asset)

Responsibilities

  • Oversee daily operations to deliver optimal customer satisfaction and branch profitability
  • Manage branch staff through effective communication and coaching
  • Monitor financial performance by controlling key metrics such as inventory and asset management
  • Implement and maintain safe work practices within the branch
  • Provide product and sales training to enhance customer service

Benefits

  • Opportunity for professional development and training
  • Dynamic work environment with a focus on customer service excellence
  • Collaboration with a team dedicated to performance and accountability
  • Potential for career advancement within a growing company
Full Job Description
Whatyou'lldo:

As a Branch Manager you will oversee the day-to-day operations of the branch and ensure thetimelydelivery of sales and service to a wide variety of customers in a safe and effective manner and more:

  • Oversee and coordinate the daily activities and work processes of the branch to ensureoptimumcustomer satisfaction and branch profitability

  • Manage branch staff through effective communication, coaching and team building to achieve superior performance in all key areas, with a particular focus on customer service

  • Responsible for the financial viability of the branch byestablishingand controlling key performance measurements with respect to inventory levels, cylinder control, truckroutingand other fixed assets

  • Coordinate, implement andmaintainsafe work practices

  • Provide product and basic sales training for branch staff to ensure effective customer service.


What it takes:

  • Minimum College Diploma or equivalent with experience

  • Minimum of 1-2years' experience in a similar role in an industrial environment

  • Strong appreciation for excellence in customer service

  • Good interpersonal and communication skills

  • Excellent communication, interpersonal and coaching skills

  • Ability to manage multiple tasks and work under time pressure

  • Computer application knowledge of Word,Exceland SAP

  • Experience managing people

  • Knowledge of the gas and/orwelding industry(asset)

Similar Jobs

More Jobs at Messer Americas

More Retail & Consumer Goods Jobs

Find similar Branch Manager jobs: