Branch Manager II

Firstonsite Restoration

$100K — $125K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of industry-related experience with Xactimate (Level II or III certified)
  • Ability to manage branch budgets, forecasts, and financial performance
  • Strong knowledge of restoration/construction processes and operational delivery
  • Familiarity with drying processes and industry mitigation standards
  • Excellent communication and relationship-building skills
  • Proven track record in coaching and mentoring leaders
  • Proficient in Microsoft Office Suite
  • Bachelor's degree in Business, Construction Management, or related field preferred
  • Valid driver's license and clean driving record
  • Availability to respond after hours and travel for work-related events

Responsibilities

  • Oversee all branch operations and ensure excellent project execution
  • Monitor financial performance and KPIs to drive efficiency
  • Collaborate with Project Managers, Estimators, and Supervisors on project execution
  • Mentor and empower Branch Managers to build leadership capability
  • Partner with Sales and Regional leadership for market growth
  • Foster an engaging and productive branch culture
  • Make influential decisions to enhance branch performance and team success

Benefits

  • Assigned vehicle for branch manager use
  • Health and dental benefits
  • RRSP program
  • Incentive plan tied to branch performance
  • Opportunities for professional development
Full Job Description
Are you a strong project manager with excellent Xactimate and people leadership skills?

Do you want to take your career to the next level? Drive performance, develop people, and want to build a branch that runs with excellence (and fun)?

If this sounds like you, our Branch Manager (internally known as Branch Manager II) role could be the perfect opportunity to take the next step in your leadership journey! You'll oversee all branch operations, ensuring top-tier project execution, financial strength, and a culture where your team can grow and succeed (and have fun).

Salary for this role = 100-125K, + BM incentive plan, assigned vehicle, and health/dental benefits, RRSP program and more.

A DAY IN THE LIFE OF A BRANCH MANAGER

As a Branch Manager, you set the tone for excellence, energy, and accountability within your branch. You lead from the front, guiding people, projects, and profitability with precision and purpose. You keep a close pulse on performance, reviewing financial results, tracking KPIs, and seizing every opportunity to improve margin, efficiency, and service delivery. Collaboration drives your success as you work with Project Managers, Estimators, and Supervisors to plan, execute, and exceed client expectations. You mentor and empower other Branch Managers, building leadership strength and ensuring consistency across locations. You partner with Sales and Regional leadership to drive growth, strengthen market presence, and elevate operational performance. Each day, your leadership, decision-making, and drive for results push your branch and your people to achieve new levels of success.

Qualifications
  • 7+ years of industry-related experience (level II or III XACTIMATE)
  • Proven ability to manage budgets, forecasts, and branch-level financial performance
  • Strong understanding of restoration and construction processes, job costing, and operational delivery
  • Competent in fundamental drying processes, industry mitigation standards, and has a high level of knowledge of restoration techniques
  • Skilled communicator and relationship builder with clients, vendors, and team members
  • Demonstrated success coaching and mentoring other leaders
  • Proficiency in Microsoft Office Suite
  • Bachelor's degree in Business, Construction Management, or related field preferred
  • Valid driver's license and clean driving abstract
  • Requires ability to respond to employees and vendors after hours and on weekends
  • Ability to travel for work conferences and meetings for short periods inside and outside the region

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