Branch Manager - Heavy EquipmentAlbany, New YorkAbout the RoleThe Branch Manager is responsible for providing leadership, direction and support to the Parts & Service teams in alignment with company processes and objectives, implementing strong business practices that enable the branch to be successful in achieving its goals. They will oversee the day-to-day parts and service operations, and build/maintain strong relationships with customers and business partners throughout their region.
What You'll Do- Lead the Parts & Service team through coaching, mentoring, goal-setting, feedback, and performance reviews
- Work with HR to hire, onboard, and support new employees
- Collaborate with the Manager to set annual branch goals that drive business growth
- Evaluate market conditions and implement strategies to generate new business
- Track and report progress on goals to Management
- Review sales, expenses, and inventory to maintain profit and margin targets aligned with the AOP
- Use internal systems to analyze department metrics and make data-driven decisions
- Oversee facility organization, maintenance, and capital-expenditure recommendations
- Ensure facility and equipment maintenance meets safety and legislative requirements
- Promote and enforce health and safety compliance across the facility
- Communicate and negotiate with customers and suppliers, resolving escalated issues promptly
- Support customer satisfaction by ensuring a positive overall experience
Why You'll Love Working Here- Base salary range: $90,000.00 to $112,000.00 annually
- Annual Bonus Opportunity
- Annual Performance Review with Increase Opportunity
- Comprehensive health and welfare benefits
- Vacation and Paid Personal Days
- 401(k) Matching Program
- Employee Recognition Program & Events
- Charity of Choice
- Continuous Learning Opportunities
Position DetailsLocation: Albany, New York
Status: Permanent
Position Type: Managerial, Salaried role
Schedule: Monday-Friday - occasional extended hours may be required based on operational needs.
Vacancy Type: Existing vacancy
Direct Reports: 4-8 reports
What You Bring- 5+ years managing service, parts, or branch operations in industrial or heavy-equipment environments
- Proven P&L responsibility with a track record of meeting financial and operational targets
- Experience supervising Unionized employees and building high-performing teams
- Skilled in MS Office (Word, Excel) and work-order/inventory management systems
- Strong strategic, financial, and technical aptitude with the ability to create growth-focused operating plans
- Effective at optimizing resources, managing priorities, and fostering a strong safety culture
- Exceptional communication, customer service, and relationship-building abilities
- Able to collaborate across departments and travel as needed for business purposes
Additional Requirements:- Post-Secondary Diploma/Degree in Business Administration, Business Automotive or a related program OR equivalent professional experience
- Heavy Equipment Technician, Truck Mechanic or Diesel Mechanic Certification is considered an asset
- Valid driver's license with a clean driver's abstract
- Must be able to pass a pre-employment background check
Work Environment- Shop, yard, warehouse, and office settings. May include occasional lifting, walking in yard/shop environments, and outdoor work in varying weather conditions.
- Local travel to customer sites
- Periodic travel in US for training or industry events
- Some travel to Canada may be required for meetings
Apply TodayIf you are looking for a new opportunity, then we at Joe Johnson Equipment, welcome your application and are committed to employment equity and encourage applications from all qualified candidates, however only those who are being considered for the position will be contacted.
Accommodation is available upon request throughout the recruitment process in accordance with applicable laws.
