Position OverviewThe Branch Manager- Hardscapes is responsible for building a winning team and knowledge base for achieving excellence in all facets of branch operations including inventory management, team development, customer value, and overall financial performance and growth. This role works in collaboration with area leadership to meet or exceed goals set forth in terms of revenue, customer satisfaction, and associate succession planning.
What you'll do:- Lead a team and recruit top talent to determine individual strengths and weaknesses of branch associates. Actively coach and mentor to achieve high performance and to facilitate their long-term career development at SiteOne.
- Train and coach all branch associates in customer value best practices and facilitate a culture whereby every team member is obsessed with customer success
- Create an incident-free environment by emphasizing safety daily through leading by example. Promote a strong safety culture through workplace organization, training and executing policies.
- Thoroughly understand and translate company operating and financial data and be able to quickly identify business trends and determine root causes
- Set effective goals and monitor key performance metrics to assess daily, weekly, and monthly progress and to track improvement initiatives. Implement area strategy and develop a complimentary branch strategy to achieve excellent performance, growth, and customer value.
- Use/Analyze performance metrics to track progress and continuously adjust strategies to achieve area goals in light of changing market conditions
- Partner with leadership and Field Support to understand the impact of emerging technologies and ways of working on business performance, and actively support and lead their implementation.
*For roles in CA, a Pest Control Dealer Designated Agent (DDA) License is required (or selected candidates must obtain License within 120 days of hire).
Skills We Are Seeking- 10+ years of managerial experience including leadership, issue management, motivation and team building preferred
- Understanding of sales and operations planning process, demand forecasting and integration of demand plans and supply plans
- Excellent communication, customer service and leadership skills
- Ready and willing to learn and adopt, and encourage others to learn and adopt, new technologies and ways of working
- Working knowledge of business accounting and P&L statements
- Knowledge of hardscape and natural stone market preferences, competition, regulations, and industry trends preferred
- Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred, but not required
- Higher education degree preferred
- High School or equivalent required
Compensation & Benefits:- Salary Pay Range: $85,000-$95,000 per year, based on qualifications and experience
- Medical, Dental and Vision plans
- Paid Time Off, Paid Holidays
- DailyPay available!
- 401k with company match
- Tuition Reimbursement
- Lucrative Associate Referral Program
- Company Apparel and Work Boot Vouchers
- Opportunity for Advancement
- Paid Training and Business Certifications Available
- Free Counseling Services/Employee Assistance Program
- Life Insurance and Short- and Long-Term Disability Insurance
- Product Discounts
- Most Branches never work Sundays!
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
Starting pay will depend on factors such as location and experience, and will always meet or exceed applicable state and local minimum wage laws.
