BrightView Landscapes LLC

Branch Manager

BrightView Landscapes LLC • $95K — $110K *
Colorado Springs, CO 80918In-Person
Business Services
Less than 5 years of experience
2 months ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Horticulture, or equivalent experience in landscape maintenance/construction
  • 3-5 years of management experience in landscaping, operations, or service industries
  • Demonstrated P&L management and financial report understanding
  • Strong familiarity with safety standards and operational compliance
  • Proven leadership abilities for team development and motivation
  • Results-driven with a focus on customer relationship building
  • Excellent communication, problem-solving, and customer service skills

Responsibilities

  • Supervise daily branch operations ensuring safety, efficiency, and compliance
  • Oversee operational services delivery and team performance
  • Maintain branch facilities and equipment for a professional work environment
  • Develop and execute strategic business development plans to meet growth targets
  • Manage sales team and maintain a healthy sales pipeline
  • Supervise teams to ensure a superior customer experience
  • Track performance against KPIs to maximize branch profitability

Benefits

  • Medical, dental, and vision insurance
  • 401k savings plan with employer contributions
  • 6 to 9 company paid holidays per year
  • Paid time off for vacation and sick leave
  • Tuition reimbursement opportunities
  • Potential for variable pay based on position and performance
Full Job Description
Job Summary
  • The Branch Manager is responsible for overseeing all aspects of branch operations, including compliance, safety, efficiency, customer service, and profitability. This leadership role drives business growth through strategic sales management and client relationship development while ensuring the effective recruitment, training, and performance management of branch staff. The Branch Manager plays a crucial role in creating a high-performing, professional, and safe work environment that aligns with company values and standards.


Duties and Responsibilities:

Branch Operations
  • Supervise and support daily branch operations to ensure safety, efficiency, and compliance with company policies and procedures
  • Oversee the delivery of operational services and supervise teams to ensure consistent, high-quality performance
  • Maintain branch facilities, physical assets, and equipment to provide a professional, safe, and organized working environment
  • Ensure proper usage, maintenance, and accountability of tools and resources


Sales & Business Development
  • Develop and execute strategic business development plans to meet or exceed annual growth targets
  • Manage and support the sales team to maintain a healthy, qualified sales pipeline
  • Participate in local marketing efforts, community events, and networking opportunities to expand brand visibility, attract new clients, and retain existing customers


Customer Service & Relationship Management
  • Supervise teams to ensure consistent delivery of high-quality services and a superior customer experience
  • Respond to customer concerns/complaints promptly and effectively to ensure satisfaction and retention
  • Build and maintain strong relationships with key clients and business partners
  • Monitor client feedback and implement service improvements to drive retention and meet customer expectations


Financial & Performance Management
  • Manage branch Profit & Loss (P&L), including revenue generation, expense control, and financial forecasting
  • Ensure timely billing and collections to support cash flow and financial health
  • Identify opportunities to increase revenue through cross-selling, ancillary services, or new service offerings
  • Track performance against KPIs and implement improvements to maximize branch profitability


Environment, Health & Safety (EHS)
  • Ensure strict adherence to company Environment, Health, and Safety (EHS) policies and procedures
  • Monitor safety performance and proactively implement strategies to reduce risks and prevent incidents
  • Promote a culture of safety and accountability across all branch operations


Team Leadership & Development
  • Recruit, onboard, train, and develop branch staff to ensure service excellence and operational effectiveness
  • Set clear performance expectations and conduct regular performance check-ins, coaching, and corrective actions
  • Foster a positive branch culture emphasizing engagement, accountability, teamwork, and professional growth
  • Build overall branch capabilities to support sustainable long-term success


Education and Experience:
  • Bachelor's degree in Business, Horticulture, or equivalent combination of landscape maintenance/construction industry experience and education
  • 3-5 years of management experience, preferably in landscaping, operations, or a service-based industry
  • Demonstrated ability to manage P&L and understand financial reports
  • Strong knowledge of safety standards and operational compliance practices
  • Proven leadership skills with experience in team development, motivation, and performance management
  • Results-driven leader who motivates teams and builds strong customer relationships
  • Adaptive and proactive in managing change and solving complex operational issues
  • Excellent communication, problem-solving, and customer service skills
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook) and relevant business software


Physical Demands/Requirements:
  • Constant operation of a computer and other office equipment, such as a laptop, a cell phone, and printers/copiers
  • Ability to physically perform the basic life operational functions of walking, standing, and kneeling
  • Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur


Work Environment:
  • Work in an indoor office and also outdoors during site walkthroughs and site supervision duties.


Compensation Pay Range:

95,000 - 110,000

BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.

About BrightView Landscapes LLC

BrightView Landscapes LLC is a provider of commercial landscaping services. The company offers a range of services including landscape design, installation, and maintenance. BrightView Landscapes serves a variety of industries including hospitality, healthcare, and retail. The company was founded in 1939 and is headquartered in Blue Bell, Pennsylvania.
Learn more about BrightView Landscapes LLC
Size
19,800 employees
Market Cap
$604.6 million
Industry
Hospitality & Recreation
Net Income
-$41 million
Founded
1939
5 Year Trend
+10.1%
Revenue
$2.3 billion
NASDAQ
BV
* Ladders Estimates

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