BOS Operations Manager - Fueling

Swissport International AG

$85K — $95K *
Transportation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • College degree preferred
  • 8 years experience in into-plane operations
  • 5 years in management role
  • Strong organizational and detail-oriented skills
  • Proficient in reading and interpreting technical documents
  • Ability to solve practical problems under various conditions
  • Valid driver's license
  • Excellent communication skills
  • Proficient with Microsoft Office Suite

Responsibilities

  • Maintain safe and efficient fueling operations through team oversight
  • Ensure customer service standards and contract compliance
  • Enforce company safety and health policies
  • Ensure compliance with FAA, TSA, IATA, and other regulations
  • Monitor attendance and manage staff to minimize overtime
  • Liaise with customers and regulatory representatives
  • Coaching and discipline of staff as necessary
  • Review operational reports for service adequacy and necessary changes
  • Achieve key performance indicators for safety, on-time performance, and financial metrics

Benefits

  • 401(k) with company match
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
Full Job Description
Job Summary

Responsible for day-to-day safe and efficient operation of into-plane and GSE fueling operations including activity scheduling, manpower planning, fuel quality audits, budgeting/forecasting, and performance management. The incumbent is also responsible for ensuring that customer service standards are met, and contract services are performed.

The expected salary is $85,000-$95,000 annually. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.

Your activities

  • Actively (through subordinate staff members) maintain a safe and efficient operation to effect operational efficiency and economy.
  • Accountable for ensuring customer standards are met and contract services are performed.
  • Ensures that company safety and health policies are enforced.
  • Ensures that FAA, TSA, IATA, ATA, U.S. Customs, airport authority and Company rules and regulations are complied with.
  • Ensures compliance with ATA 103 Fuel Quality Control Specification, NFPA 407 and FAR Part 139.321.
  • Through subordinate staff members monitors time and attendance tracking and manages staff to reduce dependence on overtime.
  • Liaise regularly with all customers, airport authority and governmental agency representatives.
  • Coach/counsel, discipline employees who violate company policy.
  • Confers with branch administrative personnel and reviews activity, operating and sales reports to determine adequacy of services or determines changes as required.
  • Achieve location, employee and aircraft incident/accident KPIs.
  • Achieve location on-time performance KPIs.
  • Achieve location financial performance KPIs.

Your profile
  • College Level Degree preferred
  • Minimum of eight years into-plane experience, with five years in a management role required.
  • Must have strong organizational skills, detailed oriented
  • Ability to read, analyze and interpret general business periodicals, technical or operating procedures or government regulations, documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to solve practical problems and deal with a variety of abstract and concrete variables.
  • Have a valid driver's license
  • Excellent oral and written communication skills
  • Thorough knowledge and work experience with Windows Office programs including Word, Excel, Power point

What we offer
  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

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