Non Instructional/Support Services - Position - Other



Start Date

Open Date 08/26/2026

Closing Date 08/31/2026

General Definition of Work

The Board Governance, Support, and Operations Officer, under minimal supervision, performs senior level work with considerable decision-making discretion providing governance, statutory, constituent services and operational oversight for the Board of Education. This position will execute the duties of Board Clerk and support Board leadership, overseeing governance operations, and ensuring board processes align with legal requirements and best practices. This position is often privy to confidential information and as such requires diplomacy and discretion. Employee performs advanced and supervisory work to carry out Board of Education policies and procedures related to the overall operations of the Office of Board Governance, Constituent Services and Support under the direction of the Board Leadership.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary/Status

Market PG 10 Salary/Full-time, 12 months

Reports To

Board Leadership

Place of Work

The normal place of work is on the premises used by Charlotte-Mecklenburg Schools. Charlotte- Mecklenburg Schools reserves the right to require you to work at such other place(s) as it may reasonably require from time to time.

Essential Functions

• Adhere to all state, federal, and local laws, policies, and procedures
• Lead, manage, supervise, and evaluate assigned staff/programs
• Investigate, analyze, and formulate methods for handling special projects/reports
• Provide leadership and oversight for Board governance, constituent services, support, and operational functions
• Coordinate administrative and procedural support for the Chair and Vice Chair of the Board
• Coordinate, participate in, and support Board hearings, including preparation, logistics, and official documentation
• Ensure compliance with open meetings laws, public records requirements, and Board policies
• Interface with internal and external stakeholders on behalf of department
• Oversee agenda management systems, financial and budget operations, governance workflows, constituent services and records retention practices
• Provide oversight for the division for board meeting planning and logistics with an emphasis on building systems for quality control, seamless runs-of-show, and continuous improvement
• Attend regular and called meetings of the Board of Education as needed/required
• Facilitate staff meetings and attend other related meetings as needed/required
• Complete local, state, or federal surveys and reports accurately and promptly
• Participate in professional development workshops and leadership training
• Create an inclusive environment with positive communication/public relations
• Perform related work as assigned or required

Knowledge, Skills, Abilities

• Comprehensive in-depth knowledge and understanding of the principles, practices, and procedures of public school system policies
• Comprehensive knowledge of federal, state, and local regulatory requirements applicable to public school units and local Boards of Education
• Skilled in effective use of mediation and conflict resolution techniques
• Ability to maintain professional and emotional control under stress
• Ability to reflect appropriate response to situations, while maintaining a professional and personal demeanor
• Ability to learn and use specialized tools, equipment or software related to business needs
• Ability to develop and monitor a budget
• Ability to direct and evaluate the work of others
• Ability to implement local, state, and federal rules, guidelines, and procedures into daily business operations
• Ability to communicate effectively
• Ability to reason, make judgments, and maintain effective working relationships
• Ability to employ positive communication skills in all settings/mediums
• Ability to problem-solve utilizing sound judgment
• Ability to maintain confidentiality regarding school system business
• Ability to develop related charts, graphs, reports, and records pertaining to school planning and strategy
• Ability to take initiative, work independently, and exercise sound judgement
• Ability to conceptualize, initiate, monitor, and evaluate new and/or current programs
• Demonstrated ability to perform detailed work, planning, risk assessments, and associated risk mitigation actions
• Demonstrated ability to work effectively in a deadline-driven, rapidly changing team environment

Education and Experience

• Bachelor's degree in Public Administration, Political Science, School Administration, or related area required
• Master's degree in related area preferred
• Minimum of five (5) years' experience in governance operations or related area preferred
• Equivalent combination of experience and education

Special Requirements

• Possess and maintain a valid Driver's License or ability to provide own transportation
• Travel to school district buildings and professional meetings

# of Jobs 1.00

Salary: From 76669.00

Teacher Scale N

Minimum Educational Requirements Bachelors

Term 12 Month

Additional Job Information

Physical Requirements/Working Conditions

• Work requires the occasional exertion of up to ten pounds of force
• Work regularly requires exchange of accurate and detailed information through oral and written communication
• Constantly operates a computer and other office business equipment
• Ability to remain in stationary position for required meetings/work
• Ability to move to other work locations
• Visual acuity requires preparing and analyzing written or computer data, determining the accuracy and thoroughness of work, and observing general surroundings and activities
• Hearing is required to perceive information at normal spoken word levels, and to receive detailed information through oral communications
• Work requires preparing and analyzing written or computer data, operating standard office equipment, and the use of advanced technology
• Work occasionally requires exposure to outdoor weather conditions
• Work is generally in a moderately noisy location (e.g., business office, light traffic)
• Requires the ability to deal with people beyond giving and receiving instructions
• Must be adaptable to performing under mild to high levels of stress
• Must be on-call as a regular part of the job

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