How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

BMC2 is a collaborative consortium dedicated to improving the quality of care and outcomes in patients who undergo cardiovascular procedures across the State of Michigan. BMC2 is developing a new heart failure Quality Improvement Program, which will take a population health-based approach to measuring outcomes and improving quality of care for patients with heart failure. The new program will bring together diverse stakeholders including patients, specialists, primary care physicians, and pharmacists. Support for BMC2 is provided by Blue Cross Blue Shield of Michigan and Blue Care Network as part of the BCBSM Value Partnerships Program.

BMC2 is seeking an experienced Community Engagement Manager. This role will have primary responsibility for leading complex engagement and patient strategies for the launch and implementation of the BMC2 Heart Failure Quality Improvement Program. The role will also develop and manage broader communications and engagement strategies for the BMC2 Cardiovascular Consortium. This role will report to the BMC2 Administrative Director and will work collaboratively with core program leadership, external partners, and current members of the BMC2 team while supervising two engagement team staff members.

Responsibilities*

Project Leadership and Strategic Oversight

• Oversee the delivery of multiple interrelated projects, ensuring alignment with BMC2 strategic goals, program implementation milestones, stakeholder needs, accessibility, and quality improvement priorities.
• Coordinate integration of work performed by external partners, vendors, consultants, or affiliated organizations, when applicable.
• Monitor relevant project or departmental budgets in partnership with BMC2 leadership and administrative staff.

BMC2-HF Engagement Strategy

• Develop engagement approaches that meet stakeholders where they are and reflect what they value.
• Lead the development of role-specific educational campaigns, workflow handouts, implementation tools, presentations, reports, infographics, and other stakeholder-facing deliverables.
• Position the program as a practical tool that supports evidence-based care delivery, guideline-directed medical therapy, continuous improvement, and better patient outcomes.

Patient and Community Engagement

• Lead patient and community engagement projects that support trust-building, inclusive participation, and improved care delivery.
• Ensure that patient and caregiver advisors serve as active stakeholders in program implementation, patient-facing communications, and improvement priorities.
• Coordinate with population health CQIs, MSHIELD, and other partners to connect patients with resources related to social drivers of health.

BMC2 Consortium-Wide Engagement and Communications Strategy

• Develop and lead integrated communication plans that support BMC2?s quality improvement mission, statewide impact, clinical priorities, patient-centered initiatives, and value to participating sites and partners.
• Ensure all communications are accurate, accessible, and appropriate for audiences with varying levels of clinical, technical, and health literacy expertise.
• Oversee development of executive-ready content, including translating complex program data, quality improvement findings, clinical priorities, and program outcomes into clear, compelling, audience-specific communications.

Partner, Payer, and Executive Communications

• Lead development of partner-facing communications that demonstrate the value, credibility, and impact of BMC2 and BMC2-HF.
• Support disciplined reporting to Blue Cross Blue Shield of Michigan and other key stakeholders.
• Elevate social impact initiatives as a core component of the BMC2-HF partnership, particularly work that reduces barriers to evidence-based care and supports higher-risk populations.

Staff Supervision and Resource Coordination

• Supervise the BMC2 engagement team employees, including staff focused on patient engagement, community engagement, communications, or related program activities.
• Assign work, establish priorities, monitor performance, and support staff development.
• Facilitate team meetings, project check-ins, and cross-functional workgroups.

Required Qualifications*

• Bachelors degree in public health, health communication, health administration, communications, social work, public policy, community engagement, or a related field, or an equivalent combination of education and experience.
• More than eight (8) years of relevant experience in project leadership, program management, communications strategy, stakeholder engagement, community engagement, patient engagement, health care, public health, quality improvement, or a related field.
• Experience building relationships with diverse stakeholders, including clinical teams, administrators, patients, caregivers, community partners, and external organizations.
• Strong written, verbal, interpersonal, and presentation skills.
• Experience supervising, mentoring, or directing the work of staff or project teams.
• Demonstrate the following skills: Integrity, strong initiative, problem-solving, high reliability, ownership and accountability, flexibility and resiliency, customer service focus, and organized/task-oriented

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Additional Information

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

Job Detail

Job Opening ID

280218

Working Title

BMC2 Community Engagement Manager

Job Title

Project Lead Manager

Work Location

Ann Arbor Campus

Ann Arbor, MI

Modes of Work

Hybrid

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Exempt

Organizational Group

Medical School

Department

MM Int Med-Cardiology

Posting Begin/End Date

7/24/2026 - 7/31/2026

Career Interest

Administration