Akerman LLP is seeking a Billing Manager to oversee and manage the firm's billing operations, ensuring accurate, timely, and compliant billing processes while supporting attorneys, practice groups, and firm leadership.
Key Responsibilities:- Manage and oversee daily billing operations, including invoice generation, review, and submission.
- Supervise, coach, and support billing staff to ensure consistent quality and performance.
- Collaborate with attorneys and practice teams to resolve billing issues, adjustments, and client requirements.
- Ensure compliance with Outside Counsel Guidelines, engagement letter terms, and firm policies.
- Oversee electronic billing (e-billing) processes and ensure timely submission and resolution of rejections.
- Monitor billing cycles, workflow, and deadlines to ensure timely invoicing.
- Partner with Client Accounts, Accounts Payable and Conflicts / New Business Intake support collections.
- Review and approve write-offs, billing adjustments, and exception requests, as authorized.
- Develop and implement billing process improvements and best practices.
- Prepare and analyze billing reports, metrics, and trends for management and leadership.
- Support system enhancements, testing, and training related to billing platforms.
- Maintain confidentiality of client, attorney, and firm financial information.
- Perform additional billing or financial services duties as assigned.
Essential Functions:- Ability to perform sustained computer-based work, including billing review, analysis, and reporting.
- Ability to manage multiple priorities and meet time-sensitive deadlines.
- Ability to communicate clearly and professionally with attorneys, staff, and leadership.
- Ability to analyze financial data and exercise sound judgment.
- Ability to supervise and support staff performance and development.
- Ability to maintain confidentiality and comply with financial and data security requirements.
- Ability to work on-site in the office as required by business and operational needs.
- Ability to work on a hybrid basis when approved, consistent with firm policy and business requirements.
Requirements and Qualifications:- 5+ years of work experience in a legal billing environment; large law firm experience preferred
- Experience working with Elite 3E, Enterprise, eBilling Hub, Paperless Proforma, IntApp Time or similar software
- Demonstrated managerial/leadership skills
- Strong organizational skills with attention to detail
- Ability to communicate effectively with all levels of personnel, vendors, and clients
- Strong analytical and problem solving skills
- Team player with the ability to multi-task and work under pressure
- Strong work ethic, integrity, and commitment to meet deadlines
- Bachelor's degree in Accounting or Finance or 5+ years relevant work experience
We offer an excellent compensation and benefits package. Please submit your resume, cover letter, and salary requirements. EOE
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