Billing Clerk

Qulliq Energy Corporation

$81K — $92K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma required.
  • One year of customer service experience.
  • One year of office administration experience.
  • Experience in a billing environment is advantageous.
  • Knowledge of Nunavut's culture, land, and languages is beneficial.

Responsibilities

  • Prepare and process monthly utility invoices for distribution.
  • Respond to customer inquiries regarding billing and service details.
  • Liaise with customers with overdue accounts to facilitate payment.
  • Process security deposits from customers for service reconnection.
  • Apply disconnection fees to customer accounts as necessary.
  • Verify the accuracy of monthly meter read reports with staff.

Benefits

  • Competitive salary with a northern living allowance.
  • Defined-benefit pension program available.
  • Subsidized staff housing provided.
  • Comprehensive benefits package offered.
  • Union representation through the Nunavut Employee's Union.
Full Job Description
Billing Clerk - one year term (QEC 26-023)

Cambridge Bay, Nunavut

Reporting to the Billing Supervisor, the Billing Clerk is responsible for processing customer payments, maintaining account information, and responding to general inquiries. The position is also responsible for preparing and distributing monthly bills, investigating billing discrepancies, and assisting in the preparation of monthly reports.

Duties and Responsibilities:
  • Prepares, classifies, and processes monthly utility invoices for distribution.
  • Responds to customer inquiries regarding invoices, work orders, meter reads, and disconnects.
  • Liaises with delinquent customers to ensure recovery of outstanding accounts.
  • Processes delinquent customer security deposits required for reconnection of services.
  • Applies appropriate fees to customer accounts for disconnection notices.
  • Coordinates with staff to validate the accuracy of monthly meter read reports.

Required Qualifications Include:
  • High school diploma.
  • One year of experience in customer service.
  • One year of experience in office administration.

Assets:
  • Experience in a billing environment is an asset.
  • Knowledge of Nunavut, the land, language, and culture is an asset.
  • The ability to communicate in Inuktitut, Inuinnaqtun and/or French is an asset.

We offer a competitive salary range of $81,628.97 to $92,011.61 and a northern living allowance of $21,309.00 per annum. We also offer a comprehensive benefits package, including a defined-benefit pension program. In addition, subsidized staff housing is available for this position. This position is included in the Nunavut Employee's Union.

Preference will be given to Nunavut Inuit.

To apply, send your application by email to:

Apply in writing by: July 24, 2026.

Applications for this competition may be considered for future employment opportunities with QEC.

We thank all applicants for their interest. However, only those selected for further consideration will be contacted.

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