Maven Clinic

Benefit Funding Manager

Maven Clinic$115K — $135K *
US-AnywhereRemote in New York, NY
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years in revenue cycle management, financial analysis, or payment operations; healthcare payment operations experience preferred.
  • Demonstrated leadership in mentoring and managing teams.
  • Extensive account reconciliation experience and proficient with AI and data analysis tools.
  • Proven ability to build sophisticated financial processes in entrepreneurial environments.
  • Strong technical skills, with experience collaborating with Product/Engineering on financial tools and workflows.
  • Proficiency in Asana, Jira, and Looker for workflow management and reporting.

Responsibilities

  • Oversee the full lifecycle of benefit funding and ensure transaction accuracy and integrity.
  • Manage client invoicing and complex account reconciliations for high-integrity operations.
  • Monitor and resolve payments issues against contracted timelines, partnering with operations when needed.
  • Lead initiatives to analyze financial discrepancies and implement structural solutions.
  • Drive continuous improvements in processes for benefit funding efficiency and scalability.
  • Collaborate with Finance on month-end close activities and detailed reconciliations.
  • Assist Client Success by providing financial insights and solutions to enhance client experiences.

Benefits

  • Access to Maven's mental health, reproductive health, family planning, and pediatric care services.
  • Wellness partnerships for holistic self-care support.
  • Flexible hybrid work scheduling with in-office meal benefits.
  • 16 weeks of fully paid parental leave and new parent stipend for eligible employees.
  • Annual stipend for professional development and access to a career coach.
  • 401K matching with immediate vesting for US-based employees.
Full Job Description
Maven is seeking a Benefit Funding Manager to lead the end-to-end financial operations and reconciliation framework for our client-funded benefit programs. Reporting into the Revenue Cycle Management (RCM) team, you will move beyond simple oversight to architect a robust, scalable payment integrity program. You will be responsible for the full lifecycle of benefit funding, from accurate invoicing and money movement oversight to complex account reconciliation, while partnering with Product/Engineering to build automated financial controls that ensure operational excellence at scale.

As a Benefit Funding Manager at Maven, you will:
  • Oversee the end-to-end movement of benefit funds through Maven's payments infrastructure, ensuring transaction accuracy, timely disbursement, and integrity across the full funding pipeline.
  • Own client invoicing for benefit funding programs and the timely reconciliation of complex claims bank account transactions and balances to ensure high-integrity financial operations.
  • Monitor clinic and provider payments against contracted timeliness standards, identify systemic delays or SLA gaps, and partner with operations to resolve root causes.
  • Manage Maven's floated benefit funding program, including tracking outstanding float balances, driving timely recoupment from clients, and escalating aging exposure to Finance.
  • Lead cross-functional root cause analyses on financial discrepancies to implement structural solutions that prevent billing errors and optimize cash flow.
  • Identify and implement continuous process improvements to increase the efficiency, accuracy, and scalability of the benefit funding function.
  • Partner with Finance during the month-end close process, including supporting the preparation of detailed reconciliations, owning reporting deliverables and assisting with analyses around collections risk.
  • Act as the financial subject matter expert for Client Success, equipping CSMs with detailed reconciliation insights and structural solutions to resolve billing disputes and optimize the client funding experience.
  • Act as the business owner for funding tools, collaborating with Product and Engineering to design application enhancements, resolve bugs, and automate financial workflows.
  • Establish and uphold strong internal controls and accountability standards to support audit readiness and financial compliance.

We're looking for you to bring:
  • 6+ years in revenue cycle management, financial analysis, or payment operations, with direct experience in benefit funding, claims banking, or healthcare payment operations strongly preferred.
  • Demonstrated readiness to lead a team, with experience mentoring junior staff, managing cross-functional workstreams, or standing in for a manager.
  • Extensive experience in account reconciliation and using AI (e.g. Claude) and data tools (e.g., Looker) to identify financial patterns and drive business decisions.
  • A proven track record of "creating order from chaos" by building sophisticated financial processes in fast-paced, entrepreneurial environments.
  • Strong technical aptitude and experience partnering with Product/Engineering to resolve bugs and build automated financial fail-safes.
  • Proficiency in Asana, Jira, and Looker to manage financial workflows, track technical tasks, and report on program health.

The base salary range for this role is $115,000-$135,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
  • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
  • Whole-self care through wellness partnerships
  • Hybrid work, in office meals, and work together days
  • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
  • Annual professional development stipend and access to a personal career coach through Maven for Mavens
  • 401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.

About Maven Clinic

Maven Clinic is a digital health company that provides a platform for women's and family health. The company offers a range of services including virtual appointments with healthcare providers, on-demand access to a network of women's and family health practitioners, and personalized care plans. Maven Clinic aims to improve access to healthcare for women and families, and to provide a more convenient and affordable alternative to traditional healthcare services. The company was founded in 2014 and is headquartered in New York City.
Learn more about Maven Clinic
Size
100 employees
Industry
Founded
2014

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