BDC Manager

Delavan Holdings

$72K — $120K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1+ years experience in BDC, Auto Sales or Call Center required
  • Strong phone presence with conversation control skills
  • Ability to thrive in a fast-paced, high-volume environment
  • Self-motivated with a production-driven mindset
  • Familiarity with CRM tools like VinSolutions or Dealertrack preferred

Responsibilities

  • Convert inbound internet leads into confirmed appointments
  • Engage with unsold traffic and missed opportunities
  • Utilize phone, text, and email for outreach
  • Ensure appointments set are quality leads that show and sell
  • Maintain disciplined and structured follow-up processes
  • Keep CRM updated with accurate notes and task tracking

Benefits

  • Opportunities for internal promotions, including to Internet Manager
  • Comprehensive benefits package including 401(k), health, dental, and vision insurance
  • Access to daily pay allows early access to earnings
  • Supportive team-oriented work environment
Full Job Description
Job Type

Full-time

Description

BDC Representative

Drive Results. Own Your Pipeline. Get Paid for Performance.

Kunes Auto Group has 40+ dealerships and is one of the fastest growing dealerships in the Midwest. We're seeking naturally upbeat individuals who thrive on making connections and enjoy a vibrant, team-oriented environment. As a Business Development Manager, you'll be the friendly voice setting appointments and building lasting relationships with our clients.

Excellent role for someone with prior BDC, Car Sales or Call Center experience.

What You'll Own
  • Lead Conversion: Turn inbound internet leads into confirmed showroom appointments
  • Outbound Execution: Work unsold traffic, missed opportunities, and service-to-sales opportunities
  • Multi-Channel Communication: Phone, text, and email with speed, professionalism, and persistence
  • Appointment Quality: Not just setting-setting appointments that show and sell
  • Follow-Up Discipline: Relentless, structured follow-up that drives results
  • CRM Mastery: Accurate notes, pipeline tracking, and task management


Requirements

What We're Looking For
  • 1+ years experience in BDC, Auto Sales or Call Center Required
  • Strong phone presence with the ability to control conversations and overcome objections
  • Comfortable in a fast-paced, high-volume environment
  • Self-motivated with a production mindset-not just activity-based work
  • Comfortable with CRM tools (VinSolutions, Dealertrack, etc.) preferred

Compensation
  • Hourly + Commission Structure
  • On-Target Earnings: $72,000 - $120,000.00 (based on experience and performance)
  • No cap for high performers

Why Choose Kunes Auto Group?

1. Growth Opportunities: We believe in promoting from within including opportunities into an Internet Manager role.

2. Comprehensive Benefits: Enjoy a full package including 401(k), health, dental, and vision insurance, as well as paid time off.

3. Daily Pay: Access your earnings before payday

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