BC Public Service

BAND 2 - Workers Adviser

BC Public Service$78K — $110K *
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • University degree in a related discipline.
  • Equivalent combination of education, training, and experience may be considered.
  • 1+ years providing advice on legislation, regulations, and policies.
  • 1+ years managing a high-volume caseload, particularly with clients in crisis.
  • 1+ years in case management, adjudicating, or representing clients in legal settings.

Responsibilities

  • Manage complex files while delivering excellent service to clients.
  • Provide expert, independent advice on interpreting the Workers Compensation Act.
  • Conduct research and gather evidence for client cases.
  • Deliver clear and sound advice to clients.
  • Make timely submissions and represent clients at appeals.

Benefits

  • Flexible work options with potential for two days of telework per week.
  • Opportunity to join a reputable public service organization.
  • Participation in shaping policies affecting the workforce.
  • Exposure to diverse and complex cases with meaningful impact.
Full Job Description
Posting Title

BAND 2 - Workers Adviser

Position Classification

Band 2

Union

N/A

Work Options

Hybrid

Location

Campbell River, BC V9W 6Y7 CA
Kamloops, BC V2H 1B7 CA
Kelowna, BC V1Z 2S9 CA
Langley, BC V3A 8T1 CA
Multiple Locations, BC CA (Primary)
Nanaimo, BC V9T 6L8 CA
Prince George, BC V2N4P7 CA
Richmond, BC V7C 4M9 CA
Victoria, BC V9B 6X2 CA

Salary Range

$78,400.17 - $110,800.21 annually

Close Date

9/3/2026

Job Type

Regular Full Time

Temporary End Date

Ministry/Organization

BC Public Service -> Ministry of Labour

Ministry Branch / Division

Workers' Advisers Office (WAO)

Job Summary

The Role
As a Workers' Adviser, you manage a large number of complex files while providing excellent service to clients in a responsive, professional manner. You offer expert, independent advice on interpreting the Workers Compensation Act, its regulations, and policies. Your role involves conducting research, gathering evidence, and delivering clear, sound advice, along with timely submissions and representations at appeals.

Qualifications:
Education and Experience Requirements

  • University degree in a related discipline.
  • An equivalent combination of education, training and experience may be considered.
  • One (1) or more years of experience in the following:
    • Providing advice to clients regarding the interpretation and application of legislation, regulation, policies and procedures;
    • Effectively managing a high volume, demanding, active caseload; and
    • Effectively managing clients in crisis (i.e., angry, distraught, suicidal).
  • One (1) or more years of relevant work experience in one or a combination of:
    • Investigating/case managing of public administration issues;
    • Adjudicating in a court, tribunal or board setting; and/ or
    • Representing clients before courts, tribunals or boards.

Preference may be given to candidates with legal training.

Provisos /Willingness statement:
  • May be required to travel outside of normal work hours.



About this Position:
Flexible work options are available; this position may be able to work a two (2) days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future temporary and/or permanent vacancies.
Employees of the BC Public Service must be located in BC at the time of employment.
A Criminal Record Check (CRC) will be required.
This position is excluded from union membership.

How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.

Cover Letter: YES - A cover letter is required as part of your application. The content and/or format of your cover letter will be evaluated as part of the assessment process.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.

Job Category

Leadership and Management

Additional Information

Job Profile_(BAND 2 - Workers' Adviser)

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