Job DescriptionJob Summary:The Azure Virtual Desktop (AVD) Architect is responsible for designing, implementing, and maintaining AVD solutions that align with our client's business objectives. This role requires a deep understanding of ServiceNow architecture, modules, and best practices to drive digital transformation and enhance both our IT service management capabilities and client ServiceNow platform use.
Job Duties:- Leads the design and architecture of AVD solutions, ensuring they meet business requirements and are scalable, secure, and efficient
- Oversees and leads a team of onshore and offshore engineers for the implementation of virtual desktop technologies, including AVD, and others, ensuring seamless integration with existing systems
- Customizes and configures AVD and end user computing applications to meet specific business needs, including packaging, automation, and end state delivery.
- Provides technical leadership and guidance to delivery teams, ensuring adherence to best practices and standards
- Collaborates with client business stakeholders, IT teams, and vendors to gather requirements and translate them into technical solutions
- Monitors and optimizes the performance of AVD applications, identifying and resolving issues to ensure high availability and reliability
- Maintains comprehensive documentation of architecture, design, and implementation processes
- Provides training and support to end-users and IT staff to maximize the value of AVD solutions
- Escalates any issues to senior management, as needed
- Provides regular status updates on implementation
- Prepares formal and informal presentations for various internal and external meetings
- Other duties as required
Supervisory Responsibilities:- Supervises the day-to-day workload of delivery team members
- Ensures teams are trained on all relevant software
- Evaluates the performance of team members and assists in the development of goals and objectives to enhance professional development
- Delivers periodic performance feedback and completes performance evaluations for teams in accordance with Firm guidance
- Acts as mentor to team members, as appropriate
Qualifications, Knowledge, Skills, and Abilities:Education- High School Diploma or GED, required
- Bachelor's degree in Computer Science or Information Technology, preferred
- Masters degree in Computer Science or Information technology, preferred
Experience- Six (6) or more years of experience in Azure Virtual Desktop (AVD) architecture and implementation, required
- Experience with packaging applications, core end user computing concepts, and building and designing new AVD environments, required
- Strong understanding of non-AVD desktop virtualization products such as Citrix, preferred
- Four (4) or more years working in conjunction with off-shore teams to deliver solutions, preferred
- Experience in large complex AVD deployments, preferred
- Experience working in a consulting environment, preferred
License/Certification:- AZ-104 - Azure Administrator Associate, preferred
- AZ-140 - Azure Virtual Desktop Specialty, preferred
- AZ-305 - Azure Solutions Architect Expert, preferred
Software- Experience with Microsoft Azure Virtual Desktop, required
- Experience with Microsoft Azure, preferred
- Four (4) or more years of experience in Citrix, VMware, Hyper-V and other virtualization or other desktop virtualization products, preferred
Languages:Other Knowledge, Skills, & Abilities- Excellent communication skills, professionalism, positive attitude, and desire to learn
- Ability to effectively work both with a team and independently
- Excellent analysis and problem-solving skills
- Capacity to work in a deadline-driven environment while handling multiple projects/tasks simultaneously with a focus on details
- Capable of working well under pressure while dealing with unexpected problems in a professional manner
- Ability to work well in a cross-functional team environment preferred
- Must have excellent organizational and multi-tasking skills
Keyword: PM, Integration, SECOPS, Azure, Azure Virtual Desktop, AVD, Citrix, Remote Desktop
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
National Range: $145,000 - $175,000
Maryland Range: $145,000 - $175,000
NYC/Long Island/Westchester Range: $145,000 - $175,000
Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits. Click here to find out more!
*Benefits may be subject to eligibility requirements.
