Introduction

The State of Connecticut, Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS) is currently accepting applications for an Azure Solutions Engineer (Information Technology Analyst 3) to support the Office of Early Childhood (OEC) in Hartford, CT.

POSITION HIGHLIGHTS

• Full time, 40 hours per week
• Monday through Friday schedule
• First shift, 8 am to 4:30 pm
• The Office of Early Childhood is located at 450 Columbus Blvd in Hartford, CT
• Hybrid role-combination of in-office and telework

THE ROLE

The Azure Solutions Engineer is a senior role. You will provide architectural leadership and technical direction for OEC's application ecosystem, ensuring that systems are secure, scalable, and aligned with enterprise standards. This position is responsible for guiding cloud based application design, supporting modern development practices, and ensuring the reliability and performance of mission critical applications. The ideal candidate is a hands-on technical leader with deep expertise in Azure cloud services, .NET application architecture, and enterprise application modernization. You will play a key role in shaping OEC's technology landscape and supporting the agency's focus on delivering high quality services to children, families, and providers.

Discover the opportunity to:

• Lead and coordinate multiple software development teams delivering enterprise applications and technology solutions.
• Plan, assign, and monitor development activities to ensure timely delivery of projects and enhancements.
• Review and approve solution designs, technical specifications, and application architectures.
• Oversee development, testing, deployment, and support of web applications using Microsoft technologies.
• Lead implementation of cloud solutions using Microsoft Azure services.
• Oversee development of integrations with internal and external systems using APIs and related technologies.
• Support Agile delivery processes including backlog management, sprint planning, and release planning.
• Oversee implementation and maintenance of CI/CD pipelines and deployment processes.
• Coordinate application support, incident resolution, and production deployments.
• Collaborate with business stakeholders to prioritize work and define solution requirements.
• Manage vendor-delivered development activities and technical deliverables.
• Evaluate and implement automation, reporting, and AI-based solutions to support business operations

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency Information Technology (IT) environment this class is accountable for performing the most complex and technical support work and/or acting as a working supervisor of Information Technology Analysts engaged in information systems development or technical support.

EXAMPLES OF DUTIES

All Functional Areas

• Diagnoses host system problems and develops and coordinates resolutions;
• Manages planning, analysis, design, selection, installation and implementation of new technologies;
• Evaluates new technologies;
• Tests and evaluates new hardware and/or software;
• Makes recommendations for hardware and/or software purchases;
• Determines interface and utility requirements and creates design specifications;
• Acts as liaison to hardware and/or software vendors, system developers, programmers and management;
• Develops and implements network and system security guidelines;
• Makes recommendations for migration and upgrade directions;
• Trains operators, systems developers and users on new procedures;
• Conducts system performance analysis, tuning or storage management;
• Conducts technical training programs for IT staff;
• Acts as project coordinator overseeing other technical staff and support personnel;
• Plans, coordinates and directs multiple projects of assigned staff;
• Reviews work of assigned personnel;
• Calculates project time and cost estimates;
• Prepares necessary procedural specifications to meet design requirements;
• Arranges necessary hardware and software availability;
• Oversees hardware and software vendors;
• Manages project budgets and schedules;
• Reviews work of assigned Information Technology Analysts and serves as consultant and/or troubleshooter;
• Reviews documentation work of assigned staff;
• Communicates with business owners and management;
• Facilitates meetings;
• Assists in the development of information technology policies, procedures and standards;
• Participates in Request for Proposal (RFP) process;
• Implements disaster recovery plans, assists in determining critical applications and personnel, or ensures offsite backups;
• Defines data flow;
• Performs related duties as required.

Working Supervisor Use

• Plans unit workflow and determines priorities;
• Schedules, assigns, oversees, and reviews work;
• Establishes and maintains unit procedures;
• Provides staff training and assistance;
• Conducts or assists in conducting performance evaluations;
• Acts as liaison with operating units, agencies, and outside officials regarding unit policies and procedures;
• Makes recommendations on policies or standards;
• Prepares reports and correspondence;
• Performs related duties as required.

Systems Programming

• Performs the most complex duties related to application development;
• Develops and implements system programming standards;
• Configures and installs host-based application packages;
• Maintains host operating systems;
• Installs and upgrades host and/or Front End Processor (FEP) operating system software;
• Performs related duties as required.

Software Development

• Configures and installs host-based application packages;
• Analyzes upgrades for complex applications to determine functionality and necessary software customization;
• Writes program specifications and systems specifications;
• Designs forms, screens and reports;
• Performs related duties as required.

Database Administration

• Provides advanced level database support and troubleshooting;
• Designs, installs, tunes and maintains integrity of major host-based database;
• Leads integration efforts, transitioning applications to new technology;
• Performs related duties as required.

Network Support

• Designs and implements complex communications networks;
• Diagnoses and resolves problems using network management systems and utilities;
• Performs related duties as required.

IT Security

• Develops, tests and maintains agency disaster recovery plans designed to restore IT system operability;
• Develops processes and procedures in support of IT Business Continuity Planning;
• Conducts platform recoverability assessments and Business Impact Analysis (BIA) to determine and assess the impacts associated with disruptions to business functions;
• Conducts risk analysis of IT environments by assessing administrative, technical and physical safeguards;
• Performs IT investigations to include maintaining chain of custody procedures;
• Performs forensics and documents detailed reports of findings;
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of
  • principles and techniques of systems analysis, design, development, and computer programming;
  • principles of information systems;
  • principles and theories of business and planning functions;
  • programming languages;
  • project management principles and techniques;
  • principles, problems and techniques of data processing and data communication operations;
  • data processing and data communications equipment and diagnostic tools;
  • methods and procedures used to conduct detailed analysis and design of computer systems;
  • principles of complex computer operating systems;
• Knowledge of
  • principles and techniques of business information systems re-engineering;
  • network protocols and architecture;
  • practices and issues of systems security and disaster recovery;
  • applications systems development principles and techniques;
  • principles and practices of database management;
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