ServiceNow

AVP, Energy & Utilities Industry GTM

ServiceNow$206K — $371K *
US-AnywhereRemote in Santa Clara, CA
Energy & Utilities
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12-15 years of experience in Energy & Utilities, focusing on strategy and operations.
  • Strong knowledge of regulatory compliance and cybersecurity frameworks relevant to the sector.
  • Established industry presence within Energy & Utilities through active participation in events and forums.
  • 5+ years in Enterprise Platform Software sales to Energy & Utilities organizations.
  • Ability to travel up to 60% of the time.

Responsibilities

  • Identify and localize ServiceNow Energy & Utilities solutions worldwide.
  • Develop and manage relationships with key executives in strategic accounts.
  • Drive customer-focused pipeline development and lead industry-focused events.
  • Collaborate with account executives to shorten deal lifecycles through industry expertise.
  • Lead partnership initiatives with key partners to enhance customer development.
  • Analyze business trends to inform strategy and KPI tracking.
  • Utilize data to drive actionable insights and improvements.

Benefits

  • Flexible spending accounts for healthcare costs.
  • 401(k) Plan with company match to support retirement savings.
  • Employee Stock Purchase Plan (ESPP) for equity opportunities.
  • Matching donations program to support employee contributions.
  • Flexible time away plan for work-life balance.
  • Family leave programs to support employees during important life events.
Full Job Description
Job Description

We are looking for a Global AVP for Energy & Utilities Go To Market. The ideal candidate is an Energy & Utilities industry expert with deep knowledge of industry pain points, business processes, system landscapes, and solutions crossing key segments including power generation, transmission and distribution, renewables, oil and gas, and water utilities. They will have deep expertise in asset management, field service operations, grid modernization, workforce management, regulatory compliance, cybersecurity, and customer experience transformation.

The Global AVP for Energy & Utilities Go To Market will identify and localize the ServiceNow Energy & Utilities solutions globally. They will closely align with our account teams across strategic Energy & Utilities clients to seed and develop strategic opportunities based on industry solutions. And they will build trusted relationships with customer and partner executives, partner with sales leaders and account teams, and be a significant contributor to the revenue growth in our top Energy & Utilities accounts.

This leader is ultimately responsible for 4 specific areas of responsibilities, including:
  1. Customer Focused Pipeline Development - Operate as the industry expert for Energy & Utilities, introducing and educating executives and senior leaders to ServiceNow through leadership and participation with customers at industry events, executive business reviews, etc. This activity should directly lead to new pipeline creation. This role is primarily designed to complement the sales cycle, drive results and grow the business. As a former practioner, your guidance and reputation in the industry ultimately grows the business from "the front" through hyper-focus of what's most important in the industry.
  2. Sales Oriented Pipeline Progression - Partner with account executives and their teams to progress pipeline by infusing industry expertise (solution, messaging, etc.) into account strategy, forming relationships with key buying center executives, and helping shorten deal lifecycles by helping the team highlight the business value and competitive differentiators.
  3. Partner Development & Execution - Lead priorities with select (top three to four) partners to support industry leadership positioning, enablement, and customer development. Focus should be an accelerant for customer-focused pipeline priorities. Ultimately, partners are pivotal to implementations, building pipeline and adding accelerators all aimed at driving the business and value to our customers.
  4. Analyze, Drive & Report on The Business - Analyze the global and regional business to understand trends, opportunities, needs, KPI impact and movement against goals, and use that to feed/fuel customer efforts within this sector. Utilize data to influence/change behaviors to drive results and reinforce high-yield actions.


Qualifications
  • 12-15 years of experience in Energy & Utilities with proven success in guiding strategy, operations, and day-to-day functions within utilities, power companies, or oil and gas organizations, with deep knowledge of core operational processes and key markets for Energy & Utilities
  • Strong understanding of regulatory compliance and cybersecurity frameworks and their implications for the Energy & Utilities sector, including but not limited to: NERC CIP (Critical Infrastructure Protection), NIS2 Directive (EU Network and Information Security), IEC 62443 (Industrial Automation and Control Systems Security), ISO 27001/27002 (Information Security Management), NIST Cybersecurity Framework, FERC regulations, UK National Grid Cyber Security Strategy, Australia's Security of Critical Infrastructure (SOCI) Act, Singapore's Cybersecurity Act, and other regional critical infrastructure protection and operational technology (OT) security requirements.
  • Established industry presence and brand within the Energy & Utilities sector, including active participation in industry events, associations, and thought leadership forums
  • 5+ years of Enterprise Platform Software selling into Energy & Utilities organizations as a subject matter expert or in a business development, business consulting, solution consulting, or similar capacity
  • Ability to travel up to 60% of the time

For positions in this location, we offer a base pay of $206,100 - $371,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

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ServiceNow Careers

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Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ

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